Hospital Consumer Assessment of Healthcare Providers and Systems

1148 Words 5 Pages
According to HCAHPS public survey, three Hospitals in Florida were used to compare in this research. Physician Regional Medical Center at Pine Ridge, Naples Community Hospital, and Lee Memorial Health System, all three Hospitals are classified as Acute Care Hospitals, offers emergency services, and in addition to participates in Stroke Care Registry. The focus point will be the Pneumonia Process Care, Process of Care-Surgery care improvement process, and finally Patient Hospital Experience of Care – HCHAPS.
What is pneumonia and process of treatment? Pneumonia is an infection in the lungs which prevent and cause difficult to breath. According to the stage of the infection, pneumonia can be treated at home. However, in some advanced
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100%

98%

95%
Pneumonia patients given the most appropriate initial antibiotics (s) 99% 96% 92%

This segment will focus on the Process of Care-Surgery care improvement process; this particular segment is one of the most important to a hospital setting, due to the possible consequences, and adversity outcome status post surgeries. In my opinion, I believe the nature of experience weather positive or negative will tremendously be affected the patient satisfaction.
Post-operative complication is not seen very often, but can happen, and if only one percent happens is too many. The risks of infection are very serious and hospital can lose money. The Surgical Infection Prevention (SIP) measures were added as a core measure set in the fall of 2003. Hospitals began collecting core measure data for SIP with patient discharges beginning July 1, 2004. The SIP set subsequently transitioned to the Surgical Care Improvement Project (SCIP) measures effective July 1, 2006. In addition, each of the SCIP target areas are advised by a technical expert panel (TEP). These groups have provided hours of technical expertise and resources to ensure the SCIP measures are fully supported by evidence-based research. (See www.jointcommission.org )
Hospitals can reduce the risk of infection after surgery by making sure they provide the

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