World Trade Center Case Study Essay

1134 Words Mar 27th, 2012 5 Pages
MEMORANDUM

Re: American Ground: Unbuilding the World Trade Center

The central issue in this case is the impact that informal groups can have on public administration. On September 11, 2001, when the World Trade Center was attacked by terrorists, over 3000 people lost their lives. There was, and still is, no doubt that this event reached throughout America and touched each one of us. We can all remember where we were and what we were doing the very moment we found out about it. This case expressed the issues that many people had concerning what to do in the aftermath of this disaster, especially New York firefighters. They lost 343 of their colleagues and were determined not to leave any of them behind. It reminded me of the
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They preferred to dig carefully through the debris at the site or someplace close by rather than at Fresh Kills. However, public administrators also had to consider which method would be in the best interest of time and the most effective in cleaning up the area so the city could return to some sense of normalcy. Balancing these two opposing objectives proved to be very troublesome for every person involved.

The mayor and DDC officials tried to mediate the disputes between the groups by holding meetings and listening to the concerns of each of the parties involved. Initially the firefighters lead the rescue missions but in an effort to create a more balanced environment at the site, Mayor Giuliani decided to give the DDC oversight. They ultimately divided the area into separate zones with equal amounts of police officers and firefighters. Construction workers worked along with each of the groups to assist in them in their recovery efforts. This resolution was met with extreme opposition by the firefighters. They didn’t want to be limited in the amount of people they could have out there searching for their comrades. This fueled the anger between firefighters and police officers and was ultimately ineffective at diffusing the conflict between them. Langewiesche acknowledged that “The tensions never went away…” (Stillman, 2010, p. 169). However, they did

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