Walt Disney Company: Treat Employees Like Customer

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For more than nine decades, the name Walt Disney has been preeminent in the field of family entertainment. From humble beginnings as a cartoon studio in the 1920s to today's global corporation, The Walt Disney Company continues to proudly provide quality entertainment for every member of the family, across America and around the world. Disney’s leadership teams manages the world’s largest media company and are the visionaries behind some of the most respected and beloved brands around the globe. Their strategic direction for The Walt Disney Company focuses on generating the best creative content possible, fostering innovation and utilizing the latest technology, while expanding into new markets around the world. The Walt Disney Company's employees …show more content…
Therefore their employees are the most valuable part of the organization. According to Disney Institute, there are four interconnected components that define an organization’s culture: employee selection, training, communication, and care. Each is crucial to creating and nurturing a culture that fosters employee engagement. In order to ensure that employees deliver exceptional experiences, an organization must intentionally design processes that reinforce their desired culture. To engage their employees, the Walt Disney Company offers a comprehensive total rewards package that helps employees live a good life, grow personally and professionally, and get rewarded for doing an excellent job. For example, at Disney Cruise Line®, Crew Members are recognized with the Safety Excellence Award for significant contributions to safety onboard Disney’s two ships and at our private island, Castaway Cay. By joining the company, employees are eligible to six rewards. The first one is the total compensation opportunity; which is composed of a based salary and an incentive and special recognition programs. Then come the health and wellness benefits with Medical, Disney Health Pursuits Wellness Resources,

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