“Bureaucracy is an administrative structure with well-defined offices or functions and hierarchical relationship between the functions (Kirst-Ashman and Hull, 2012, p 130).” An agencies within bureaucracy have defined duties, rights, and responsibilities. Sometimes this kind of system makes is hard to implement change. At the same time, it remains that social workers want to serve their clients the best way they can. Service in the social work profession is valued (NASW, 2008). To be capable of serving their client with best of their ability the social worker must maintain constant awareness of how well social service organizations are serving their clients. This is supported by the NASW Code of Ethics under section 1.05 (b) which states “social workers should have a knowledge base of their clients’ cultures and be able to demonstrate competence in the provision of services that are sensitive to clients’ cultures and to differences among people and cultural groups.
The social worker in the scenario suggests a new appropriate and powerful form of treatment for some of the native clients. She recommends the director of the agency should incorporate these types of interventions in treatment plans as appropriate. The director replies that the agency cannot adopt to treatment along with the agencies accepted interventions. Now the social is confronted with the dilemma of performing her duties as a social work because she …show more content…
I want emphasize the importance of the second step in the IMAGINE model. “M” represents the task of mustering support and formulate an action system (Krist-Ashman and Hull, 2012). Support is very important, realistically she will not get the agency to change without the support of others supporting her idea of change. Social Worker suggested to the agency director that the agency should incorporate the types of interventions in treatment plans appropriate her client. So I assume her job role has no power to implement change. The amount of support she is able to get will determine how effectively she will be able to convince those with the power to make a change. The director would be more likely to reconsider, if he or she sees that not only one employee thinks that a new from treatment is needed to help serve their clients