I will give an example; Mr M is severely disabled with not Multiple Sclerosis and dementia. When he first came into the day-care it took a time to understand what he wanted and required. Over time and patience, I understood his ways and communication methods. Taking time to get to know an individual is essential, especially when they have communication challenges. At first, I was a little overwhelmed and unsure what to do, which was frustrating for us both. Through perseverance and a few mistakes along the way I have gained the confidence to know how to act and respond to his needs, this makes it easier for Mr M communicate.
I found that by treating each patient individually, understanding more about them, increases my ability to communicate
I found that by treating each patient individually, understanding more about them, increases my ability to communicate