All organizations are greatly impacted by the the behaviors of their employees. Even one employee has the power to impact an organization be it in a positive or negative way. This is because employees play a key role in the way an organization goes about their business and the way the organization is perceived. . As a manager in an organization, it is important not only to understand the behaviors of their employees, but be able to influence and alter these behaviors to better align them with the organization’s expectations. Managers may have varying ideas and approaches tackling the issue of improving employee behavior, but one idea that seems relevant to most cases and holds strong ground as being a reference is B.F. Skinner’s Reinforcement theory. With B.F. Skinner’s, Reinforcement Theory, it keeps in mind the idea of using notions such as positive reinforcement, negative reinforcement, extinction, and punishment to have an influence on employee behavior.
Background Employees may not always exhibit …show more content…
This can be done by removing things such as rewards when it is preceded by negative behavior. An example of this could be when an employee who tells inappropriate jokes in the workplace and gets a few laughs; the laughter will drive that employee to continue with the inappropriate jokes, if it continues to get out of hand a manager or other employees could ignore it or not laugh which will discourage the employee from no longer telling inappropriate jokes. Punishment is another concept of the reinforcement theory that reduce the frequency of undesirable employee behavior. This can also be described as, “a process by which a consequence immediately follows a behavior which decreases the future frequency of that behavior” (Prince, 2015, para. 8). There are two types of punishment: positive and