Essay on Resistance to Change

1113 Words Jun 5th, 2006 5 Pages
Resistance to Change

Organizational change is the movement of an organization away from its present state and toward some desired future state to increase its effectiveness. (George et al, pg 567) Organizations need to change in the modern day market place. New technologies, globalization, foreign trade, investments and constantly shifting marketplaces demand the need for flexibility, adaptation, and change. The downside to this is in an organizations employees. People by nature resist change. In a workplace environment, where familiarity is present with an employees set of tasks and processes, change becomes more difficult to introduce and accept. There are basically three groups associated with a resistance to change. They are on an
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People inevitably resist change because of the unknowns associated with change. New roles and tasks may be given to employees, some employees may be terminated while others are promoted. These factors all cause uncertainty and insecurity and in turn, resistance to change. Selective perception and retention may be a cause for resistance. This is due to how employees perceive the changes in general. They may see changes effecting them in a negative fashion by way of few benefits to themselves and greater benefits to the organization. This in turn causes individuals to resist the proposed changes. The final resistance in the individual group is really what I opened the discussion with. It basically boils down to habit. Familiarity and habitual events and processes make change an enemy in the eyes of some individuals. Change will inevitably take them out of their comfort zone and introduce new and foreign tasks and procedures. This brings on resistance to change. Because in this case we are talking about making changes in your sales division, I would look at a combination of group resistance as well as individual resistance. The sales department as a whole may be resistant due to the fact that the individuals work together to encourage each other, practice sales techniques, talk through tough sales and many other areas that may have caused them to become very cohesive. I would implement a plan of education and communication. Education and

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