BARRIERS TO COMMUNICATION In any organization effective communication forms an essential part of the organization’s growth and progress. However, it has been seen that this is not always the case. This istrue in today’s globalized world when one has employees coming from different ethnic, cultural and religious backgrounds working together. If the reasons for communication failure are examined it has been found that they fall in four distinct categories. These are: 1) Process or organizational barriers. 2) Personal barriers 3) Physical barriers 4) Semantic barriers
These categories will be examined in detail, one by one. Organizational or Process barriers: The organizational barriers are
…show more content…
3) Barriers with peers: These are barriers which are highly artificial and are caused by the inherent tendency of human being to hoard information and not share the same. Most people feel that their sharing information would make their position weak and would give their peers and advantage over them. This affects the horizontal communication in any organization. 4) Psychological or Emotional Barriers: These deal with the mental state of the sender and the receiver. These barriers are situational and are not necessarily present at all times. In fact, it can be said that they depend on the mood at the moment. These can be due to: a. Hasty evaluation: This can occur when the receiver of a communication evaluates the same due to certain preconceived notions rather than looking at the actual communication. b. Lack of attention: This is usually due to the fact that the receiver has a pre-conceived attitude towards the sender and does not think that whatever the sender communicates cannot be important. Hence the lack of attention. c. Distrust: Again this relates to past history between the sender and the receiver. Due to this past history th receiver tends to take the opposite meaning of any communication received from the sender.
Physical barriers: These are barriers that physically prevent effective communication. Examples of these could