Process Model Essay

1556 Words Aug 27th, 2012 7 Pages
Business Process Modeling e-Framework Workshop
Balbir Barn
12th February 2007

Agenda
• • • • • Why we construct Business Process Models A historical context Approaches to business process modelling Business Process Modelling Notation Tools and standards summary

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What is a Business Process?
• Davenport & Short (1990) define business process as
– "a set of logically related tasks performed to achieve a defined business outcome." A process is "a structured, measured set of activities designed to produce a specified output for a particular customer or market.

• Business processes as transformations of inputs to outputs input output

• Other models available:
– Language-Action-Perspective (LAP) (Winograd and Flores 1986)
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(organizational charts) • Characterised by:
– High failure rates – Loss of knowledge – Dependent on immature ERP technology

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Business Process Change – the 2nd wave
• 1994 – 2002: Questions on the validity of the clean slate approach • Instead a focus on continuous business improvement and cross organizational processes
– Made possible by maturing ERP technology and interchange

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Business Process Management – the 3rd wave
• 2003 - now • Organizations need to move away from hard coded processes (Smith and Fingar 2003) • Supports both business improvement (as is – to be modelling) and process innovation (the future)

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Business Process Management
• Business Process Management (or BPM) refers to activities performed by organizations to manage and, if necessary, to improve their business processes • Made possible by new tools, technologies and standards • Activities include:
– Process Design – Process Enactment – Process Monitoring

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The BPM Life cycle
Technical change is accepted: Human change -Assess human capability -Human implications of process change -Human change management requirements

analysis

Ideally performed in a single tool or a set of integrated toolsets

requirements design process model

evaluation

implementation

case data

enactment case data monitoring

infrastructure

Model based -The

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