Performance Measurement ( Chapter 5 ) & Training And Development
1. Define objectives and judgmental performance measures. What are the conclusions the books’ authors make about the relationships among performance measures?
--Objective performance measures are quantitative counts of the results (examples are volume or output). Judgmental performance measures are evaluations of the effectiveness of a person 's work behavior done by a supervisor. The authors say that each performance measure allows insight into a different view on the individual 's performance. They also say that objective measures may seem better, but they that aren 't necessarily more reliable than other measures. This could be because objective measures look at more narrow ideas while judgmental measures allow for little nuances to be caught.
2. What is performance management and what are the three components of the system? Describe the four factors associated with fairness perceptions in performance measurement.
--Performance management puts an emphasis on the connection between the individual behaviors, organizational strategies, and goals. The three components the system are the definition of performance, the actual measurement of the process, and the communication between the supervisor and their subordinates about their individual behavior and what the organization expects of them. The first factor of fairness perception is the appraisal frequency "+" related to fairness…