Time is our most precious commodity. Healthcare institutions must strive to value every patients time because everyone’s time is limited and some know exactly how much time they have. From long wait times in offices, to telephone hold times, to delays in receiving test results …show more content…
Because of the number of transitions of care that occur during an episode of care and the opportunity for communication breakdowns at each transition point, patients are at increased risk for poor outcomes. Lack of understanding over diagnoses, medication regimens, self-care and inadequate follow-up instructions are also associated with poor transitions of care. Poor transitions of care have been associated with readmissions occurring within 30 days of discharge. Therefore, readmissions related to Heart Failure (HF), Acute Myocardial Infarction (MI), and Pneumonia have been under increased scrutiny by local, state, and federal agencies and are the focus of numerous healthcare quality and safety