Patient Centered Care Essay

1687 Words 7 Pages
Patient-centered care is also one of the IOMs aims for improvement because open discussions between patients and doctors leads to safer and more effective care. Patient-centered care is the provision of “care that is respectful of and responsive to individual patient preferences, needs, and values, and ensuring that patient values guide all clinical decisions” (“Crossing the Quality”, 2001, p.3). Patients are encouraged to voice the opinions, state their concerns, or have the freedom to make no choice at all. Patient-centered care is perhaps one of the most important aspects of healthcare quality and safety. When patient-centered care is exercised patients are more likely to be active participants in their care and have better outcomes. Better outcomes are beneficial to both the patient and the healthcare institution and are indicative of higher quality care.
Time is our most precious commodity. Healthcare institutions must strive to value every patients time because everyone’s time is limited and some know exactly how much time they have. From long wait times in offices, to telephone hold times, to delays in receiving test results
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Because of the number of transitions of care that occur during an episode of care and the opportunity for communication breakdowns at each transition point, patients are at increased risk for poor outcomes. Lack of understanding over diagnoses, medication regimens, self-care and inadequate follow-up instructions are also associated with poor transitions of care. Poor transitions of care have been associated with readmissions occurring within 30 days of discharge. Therefore, readmissions related to Heart Failure (HF), Acute Myocardial Infarction (MI), and Pneumonia have been under increased scrutiny by local, state, and federal agencies and are the focus of numerous healthcare quality and safety

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