Essay about Outline

2260 Words Mar 15th, 2015 9 Pages
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Essay Sample: Page 2
Means customer is a direct source of data

* What are your long-term planning requirements, especially in case of demand with high seasonality or long-term changes (i.e. sustained growth)?

* How do you handle internal or external events that disrupt the balance of supply and demand?

* How do you measure and monitor performance of this process? (Forecast error, capacity utilization)

4. Order Fulfillment: requires integration of firm’s manufacturing, logistics, and marketing plans; aim to reduce delivered cost to customers; O.F. team is responsible for preparing shipping documents, transmitting delivery confirmation, and auditing and paying the freight bill

* How do you determine how orders from various customers or segments of customers will be filled?

* How do you meet all customer expectations? (Do you communicate with customer relationship management for this?)

* How do you define the specific steps regarding how customer orders are: generated and communicated, entered, processes, documented, picked, delivered, and handled post delivery?

5. Manufacturing/Service Flow Management: deals with making products and establishing manufacturing flexibility needed to serve target markets

* What are your manufacturing capabilities and constraints (i.e. minimum batch size and cycle time, labor expertise needed for manufacturing,
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