NSWC Crane Case Summary

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Key Findings
The two metrics tracked by the BFM Division code 10F31 are relatively new requirements. The actual processes of completing OFDs and reviewing PRs have been done for a long time and are important functions of this division. The act of tracking the amount done and rejected has come about through a relatively recent mishap that led to the need for more strenuous metrics. Within the last two years, it was brought to attention that PRs had been reviewed incorrectly and therefore led to misappropriated funds. Around $3 million dollars had incorrectly been charged to other activities. These processes involve multiple people with different jobs titles, each checking for specific information before passing it on to the next person, almost
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This shows that NSWC Crane legitimately cares about its performance levels and ensuring constant improvements to its processes. NSWC Crane wants to provide its customers with the best service and works constantly to ensure it is performing up to standards. The base is committed to customers and supporting the warfighter and therefore has a responsibility to ensure it is performing efficiently. NSWC Crane actively works to provide efficient, accountable services and products to support its …show more content…
The PARS reviews are helpful to managers for these situations as they provide a platform for managers to create a dialogue with employees to monitor acceptable and unacceptable behavior. Managers may have a hard time providing discipline because they wish to avoid union objections and Equal Employment Opportunity (EEO) lawsuits. It may just be easier for the manager to allow the petty behavior, rather than deal with a much larger issue if the union or EEO were to get involved. This is a weakness because it allows unprofessional employees to get away with unacceptable behavior. Allowing employees to practice unacceptable behavior does not create a safe, efficient work

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