Management According To Henry Fayol: The Four Functions Of Management
Managers perform certain activities, tasks and function as they direct and oversee other’s work. According to Henry Fayol, managers engage in 5 management activities such as planning, organizing, commanding, coordinating and controlling. His choices were based on his own observations and experiences. Today, based on scientific analysis of his work and on the basis of various surveys his management functions were condensed to four attributes such as planning, organizing, leading and controlling.
The management functions of planning, organizing, leading and controlling could be defined as:-
Planning - The act of defining goals, establishing strategy and developing plans to coordinate activities could be referred …show more content…
Besides the obvious work of cashing out items for our customers there are lot of other chores which includes stocking items on the front racks from the storage, sweeping and mopping, dusting, ordering the right set of items from the sales personnel, periodic cleaning of restrooms etc. For the smooth functioning of the store, it is very important that the actions of employees follow a definite structure and the work is fairly segregated amidst all of them. I would make sure that as a manager, I would plan and assign my employees duties, which are fair to them and others in terms of their propensity and division of labor involved. As a cashier, one should be very chivalrous and pay heed to comforts, needs and demands of customers. I would lay out certain rules pertaining to code of conduct of my employees and would enable to make sure that the customers at the store have a good shopping …show more content…
I could use the idea of hanging visually appeasing posters all across the store, where pictures and cartoons are used to reinstall and condition the employees with their line of action.
As somebody who is an introvert and socially covert putting myself out there and emulating the ideals of persistence, hard-work and consistency would be the most toilsome thing for me to do inculcate. But, I as a manager would make sure that I could exhort and motivate my employees and inspire them to foray themselves into avenues where they never thought of being at. In order to make sure that the productivity of employees isn’t affected I would make sure that I’ll be an efficient leader where I could motivate and inspire them to a point where nothing stops them from manifesting their goals and expectations.
It would be too idealistic for me to expect my employees to be a 100 percent efficient in the very first few weeks. Hence, in order to assess the loopholes and monitor the activities of the employees I would use the functional aspect of controlling so that I could monitor their performance, compare it with goals and objectives of the company and correct concerned