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As well as understanding the model of communication, manager should also be aware of the barriers of interpersonal communication. Sethi and Seth (2009) discussed the barriers of interpersonal communication to include:
• Sentiment or Emotion: An emotional response to a message whether negative or positive can affect the overall decoding of the message by the receiver from the sender.
• Filtering: When the sender manipulates the information in the message that is communicated to the receiver and sometimes lead to deception from the receiver end into thinking the message of a favorable quality.
• Information Overload: Sometimes the message has too much information for the human brain to handle and the receiver perceives the information in the message from the sender in a miscomprehended way and misinterprets the message from the sender.
• Defensiveness: When the receiver decodes the message as threatening then the mutual understanding declines and makes the receiver judgmental or question the sender topic.
• Cultural Difference: Due to cultural differences in the receiver and sender the interpretation of the message could be misinterpreted from the true …show more content…
(pp. 36-37)
When a manager is able to have an awareness of their interpersonal communication barriers then they are able to determine how to act to the staff in the workplace and attune their level of communicating.
Furthermore, understanding the barriers to effective interpersonal communication are just one aspect manager should have awareness of when talking to staff in the workplace. In fact, organisations should also train their staff in overcoming these barriers to effective interpersonal communication in the workplace. Robbin, et al (2009) suggested the ways to overcome interpersonal communication barrier is to train staff in the following areas:
The Use of Feedback: To clarify any inaccuracy in the message from the receiver the sender would have to rephrase the wording to see if the message was listened to without misconceptions like a manager being trained to question the ideas of their staff when in a meeting to understand the employee’s idea.
The Simplification of the Language: Using simpler language on the audience intend helps get the message across easier such as a manager being trained by the organisation to use jargon on employees in the workplace, whilst using simpler words to outside personal like
• Sentiment or Emotion: An emotional response to a message whether negative or positive can affect the overall decoding of the message by the receiver from the sender.
• Filtering: When the sender manipulates the information in the message that is communicated to the receiver and sometimes lead to deception from the receiver end into thinking the message of a favorable quality.
• Information Overload: Sometimes the message has too much information for the human brain to handle and the receiver perceives the information in the message from the sender in a miscomprehended way and misinterprets the message from the sender.
• Defensiveness: When the receiver decodes the message as threatening then the mutual understanding declines and makes the receiver judgmental or question the sender topic.
• Cultural Difference: Due to cultural differences in the receiver and sender the interpretation of the message could be misinterpreted from the true …show more content…
(pp. 36-37)
When a manager is able to have an awareness of their interpersonal communication barriers then they are able to determine how to act to the staff in the workplace and attune their level of communicating.
Furthermore, understanding the barriers to effective interpersonal communication are just one aspect manager should have awareness of when talking to staff in the workplace. In fact, organisations should also train their staff in overcoming these barriers to effective interpersonal communication in the workplace. Robbin, et al (2009) suggested the ways to overcome interpersonal communication barrier is to train staff in the following areas:
The Use of Feedback: To clarify any inaccuracy in the message from the receiver the sender would have to rephrase the wording to see if the message was listened to without misconceptions like a manager being trained to question the ideas of their staff when in a meeting to understand the employee’s idea.
The Simplification of the Language: Using simpler language on the audience intend helps get the message across easier such as a manager being trained by the organisation to use jargon on employees in the workplace, whilst using simpler words to outside personal like