Hotel Management System Case Study

9803 Words 40 Pages
AN OVERVIEW OF TELEMATICS

1.1 INTRODUCTION

Telematics established in 1987 and later acquired by Bahri & Mazroei is a provider of Converged Building Systems, which covers ICT Systems (Information and Communication Technology) like Structured Cabling, Data Networks, Telephoning, etc. and ELV (Extra Low Voltage) Systems like Security, Fire, BMS, Guest Room Management Systems and Car Park etc.

Telematics has “ISO 9001:2008; ISO 14001:2004 and OHSAS 18001:2007 certification” and it’s arena includes Airports, Health Care ,Hotel & Leisure, Oil & Gas , Offices & Commercial Establishments, Exhibition Halls, Banks & Financial Institutions, Convention Centers, Shopping Malls ,Residential Buildings – Single & Multi-site Complexes and so on.

Telematics
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The system shall not be based on a single centralized room-control unit: each device shall be able to perform the required functions directly (each component has resident intelligence enabling direct dialogue with all the devices in the network) in order to prevent the global shutdown of the room in case of damage of single unit.

It has components like o Lighting Control i.e. supervisor panels, electronic switches, scenarios (manually activated with pushbutton or automatically activated by card insertion into the card-holder), supervision software o Room Temperature Controller i.e. Thermostat commands which includes Temperature Control, Fan Speed with, System ON / OFF. o Blinds and Curtains
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 Network device monitoring - monitoring each of the device to determine the health of network components and the extent to which their performance matches capacity plans and intra-enterprise service-level agreements (SLAs).
 Network performance analysis – keeping a track of performance indicators like bandwidth utilization, latency, packet loss, availability and uptime of routers, switches and other Simple Network Management Protocol (SNMP) -enabled devices.
 Intelligent notifications - alerts that can be configure so that there is a response to a specific network scenarios through a page, e-mail, call or text in a network administrator.

2.4 PROTOCOLS AND STANDARDS
A network protocol is a set of formats and conventions for data transmission or in other words a standardized set of rules and conventions which all devices have to comply to be able to connect with a network.
Network protocols include Transfer Control Protocol / Internet Protocol (TCP/IP), Internetwork Packet exchange /Sequenced exchange (Novelle IPX/SPX), and IBM System Network Architecture (SNA).In the internet the most widely used protocol is TCP/IP stack which has become a

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