Health Care: The Joint Commission (2015)

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Patient safety is an important issue in today’s healthcare. The Joint Commission (2015) has always developed yearly patient safety goals increasing the importance this concept has (The Joint Commission, 2015). Patient safety it is considered a discipline in the health care sector. It is used to apply safety science methods to achieve a reliable and responsible system of health care delivery. It is also a feature of the health care systems. It helps to lessen the rate and impact of adverse events and to maximize recovery from them (Emmanuel et al, 2011).
Equally, The Joint Commission (2011) developed a new set of standards, this time related to patient centered communication which aimed to patient satisfaction with care provided (pg 2). Patient

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