Fhe Inc Essay

705 Words Nov 11th, 2010 3 Pages
A Case Study on FHE Inc.

Operations Management

FHE Inc.

Problem Statement

FHE Inc., a manufacturer of pumps and related fluid-handling equipment is reviewing the process used to introduce new products.

Key Considerations

It was stated in the case that this case was prepared as basis for class discussion, not to illustrate either effective or ineffective handling of an administrative situation. All information stated in this case analysis was taken from the Operations Management Book, authored by Roger G. Schroeder 3rd Edition.


1. What steps should Donaldson take to improve the new-product development process at FHE?

The steps necessary the Donaldson should take to improve the new product
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Each department doesn’t need to have same effort during each stage but to have each department involved concurrently. Not the over the wall traditional technique.

3. What can be done to better manage the workload of the engineering services department?

To manage better the workload of the engineering services department, FHE should have the engineering services department participate during the marketing stage where the company need s to evaluate what are the customer needs and translating it into customer specifications using concurrent process in new product development.

4. Evaluate the plans and the expected results from the new CAD-CAM system?

The plans and expected results of using the new CAD-CAM system as a way of coordinating marketing, engineering and manufacturing. Having these information system has its advantages and disadvantages.

Pros * Rapid Prototyping * new products can be tested using software simulation without making it into a prototype * New products cycle would be faster using CAD-CAM process * Ease of Communication * Problems and issues can be addressed immediately between departments before specifications are relayed into the engineering department and sent to the manufacturing process * Improved Quality * Products are accurate based on what was designed by the engineering and sent to the manufacturing

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