Question 1: What are the problems in this case?
1. Elllen’s female identity made her an alienated participant in the work place in Korea, whose culture is dominantly masculine. The acceptance of her came in and took responsibility as the senior member of the project was early based on a compromise of her obtaining of required skills, however, her identity as a female was constantly reemphasized in the company’s social events.
2. Ellen and Jack were both initially appointed as the co-manager to the SI project, however, from the organizational structure perspective, the power was not equally distributed between the two participants: Jack clearly had much more commanding authority than Ellen. With Andrew involved in a distance manner and
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Ellen stays in the project continuing contributing but with Scott as the speaking representative for SCG side. Andrew can also propose a official recognition being made from the above senior management team for Ellen to clearly state her authority towards the junior consultants, and a division of Jack and Ellen’s duty should be draw and a manifest “who to report” system made for the team. This can minimize chances of having “stepping upon each other’s territory” problem. However, regarding to the delayed process of the project, that is not a problem that can be tackled in short-term, the hierarchy that existed with the clients should be respect, but at the meantime, start to build a mutually trust long-term relationship should be recognized by the SI project team. Therefore, Andrew either has to motivate the higher management such as Mr. Cho and Mr. Song to organizing frequent social event with the client or has to start to hunt recruiting liaison personals that used to working in the competitor company and have a professional connection with the client company.
Question 4: What changes would you recommended making for future global consulting project teams?
1. From management perspective, it is crucial to have a clear vision setting for the project also a detailed guidance for the task, so as to prevent the potential divergence of project direction and loaded the