Conflict Resolution Essay

1261 Words Mar 7th, 2013 6 Pages
Introduction

Everyone faces conflict in their lives on a daily basis. It is an accepted and expected part of life. Conflict is not a problem in itself - it is what we do with it that counts. You can't avoid conflict in your life, at home, at work, and even at play. Wherever people interact, there is a potential for conflict. That is not bad news because good things can arise, and relationships can improve through conflict, provided conflict is managed with thought and attention. The bad news is that most of us are fairly limited in how we manage and resolve conflict situations, often throwing gasoline on the fire. It doesn't have to be that way.

Objectives
At the end of the report, the graduate students will be able to: 1.
…show more content…
It is no accident that we most often find ourselves in conflict with those with whom we spend the most time -- family, friends, business associates, and fellow organizational members. There is a great benefit, in terms of the quality of our lives, in being able to constructively resolve conflict with those around us.

4 Basic Categories of Conflict
Intrapersonal Conflict
> The conflict that is happening inside of an individual is intrapersonal conflict. This type of conflict takes place when there is an inconsistency in our ideas, attitudes, emotions or values.
This type of conflict occurs within the person. It involves an internal struggle to clarify contradictory values or wants. A nurse occasionally feels conflicted as she struggles to balance her job requirements with her personal life and beliefs. In this situation, a nurse is experiencing intrapersonal conflict. Ethical dilemmas are often a source of intrapersonal conflict, although nurses can experience it for other reasons. For example, a nurse at work may have an intrapersonal conflict if her child is at home sick, since she feels an obligation to her employer and a need to be home with her child.
Interpersonal Conflict
> Interpersonal conflict is the conflict that takes place between individuals--friends, family members, couples or even strangers. These types of conflicts usually take place

Related Documents