Communication, Power, Ethical Guidelines Essay

2698 Words Jun 4th, 2013 11 Pages
Assignment 4: Communication, Power, Ethical Guidelines Strayer University

Outline the actions you would take to address major communication issues in a situation. Explain how these actions would improve the effectiveness of communications during the negotiation. Three of the most common types of communication problems are parties refusing to talk to each other, parties are not listening to each other, and when parties misunderstand or misinterpret each other. The actions that I would take to address major communication issues in a situation are (1) separate the people from the problem, (2) focus on interests, not positions, (3) invent options for mutual gain, (4) insist on objective
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Negotiations can be made easier when parties are able to find outside objective criteria for fairness. For example when people are in the process of purchasing a home or a car they usually research prices of similar houses and cars have sold for before negotiations begin. This can be used as a guide to what is fair and makes it harder for the other party to oppose an offer in that range. Lastly it is important for negotiators to know what their alternatives are. When parties don’t know what their alternatives are they might accept an agreement that is less than what they wanted or even reject one that is better.
Explain how you would use any two sources of power that would be appropriate to move the negotiation to resolution. In negotiations parties intend to send a message to other party in an attempt to influence each other. Power in negotiation is the ability to have a positive effect on the party’s decision. Two sources of power that can be used to move negotiations to resolution are having a good BANTA or best alternative to a negotiation agreement and the power of persuasion. First having a good BANTA can move the negotiation to resolution because parties that have another good alternative to negotiation can contribute to the negotiator’s power. Negotiators who have strong alternatives may not need to negotiate in order to achieve a reasonable outcome. When parties have options available, other than

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