Carpet Capital Culture Clash Essay
The primary subject matter of this case concerns the issues faced in an U.S. company with a large percentage of immigrant Latino workers and the resulting interaction with their original Anglo workforce. There are numerous cultural misunderstandings in this case study between Anglo and Latino workforce. The Human Resource Department is unclear how to address the issues facing in the company.
One of the cultural challenges that company is facing is soiled toilet paper scattered or piled all over the plant’s bathroom floors. In Mexico and other Latin American countries, the sewer or wastes pipes leading from the building are usually small in diameter compared with U.S. standards. In …show more content…
What did they do correctly The company hired bi-lingual employees to help translate company’s policies, procedures and key documents. Also, from the article, it is clear that Sam Haws as a HR manager is very concerned and involved on how finding ways to bridge the gaps between Anglo and Latino employees. It is always good to know the HR department puts high priority on promoting a diverse workplace.
What did they do incorrectly Company has a good intention to hire bi-lingual employees to help translate. However, instead of hiring bi-lingual employees