Anatomy Of Performance Is A Framework For Performance Improvement

1544 Words Nov 7th, 2016 7 Pages
Anatomy of Performance (“AOP”) is a framework for performance improvement that uses needs assessment methods to understand and address the variables that influence organizational performance. AOP was codified as a process in 1990, with the publication of Improving Performance: How to Manage the White Space on the Organization Chart by Geary Rummler and Alan Brache. This framework emerged from decades of work by the authors in the Performance Improvement field and the Programmed Instruction movement of the 1960s (West, 2016, p. 41). A system approach to needs assessment, with an overall goal of aligning results and processes in complex environments, its name “Anatomy of Performance” was derived from an analogy to human anatomy. AOP’s approach is likened to a physician’s ability to diagnose a problem because of a thorough understanding of human anatomy (“The Anatomy of Performance,” n.d.); the AOP model philosophically presumes that all organizations are essentially the same in relationship to the factors that influence individual performance and organization results (Rummler, 2006, p. 990). AOP uses those commonalities to structure an approach that examines the Organizational, Processes and Job or Performer levels of activity in an organization. Its thorough analysis of organizational and process levels attempts to examine the interactions that occur between the silos of activity on the formal organization chart, which they have dubbed the “white space” (West, 2016, p. 1).…

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