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83 Cards in this Set
- Front
- Back
2 parts of conversation
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focus and verbalize
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3 general purposes
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inform, entertain, persuade
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4 kinds of delivery styles
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memorized, improv, manuscript, extemporaneous
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memorized
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all in head, very difficult
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improv
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no research before
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manuscript
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reading exactly from script
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extemporaneous
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notecard that you glace at occasionally
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communication apprehension
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fear
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3 parts of communication process/model
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communication as action, interaction, transaction
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communication as action
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source to message to receiver through a channel
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communication as interaction
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source to message to receiver to message to source
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noise
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interrupts message
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internal noise
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thoughts, headcold
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external noise
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lawn mower, car horn
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context
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environment where speech is made
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feedback
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what the receiver is doing verbally or non-verbally
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communication as transaction
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message travels from source to receiver over and over agains
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ethics
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beliefs about what is right or wrong
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ways to speak ethically
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sound goals/reasoning, sound evidence/reasoning, share evidence, be sensitive, be honest, avoid plagiarism, acknowlege all sources accurately
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patchworking
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patching a speech with excerpts from 2 or more sources
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incremental plagiarism
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taking little increments from one speech, putting them together and not citing it
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global plagiarism
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taking entire speech from someone else and using it as your own
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plagiar-phrasing
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paraphrasing and not citing
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specific purpose
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concise statement indicating what you want your listeners to be able to do when you finish your speech
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central idea
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identifies the essence of your message
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invention
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term used by ancient romans to describe the ability to develop or discover ideas that result in new insights or approaches to old problems
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keypoints
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divisions of central idea
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4 steps to the speechmaking process
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select and narrow a topic, determine purpose, develop central idea, generate main ideas
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5 ways to organize main ideas
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chronologically, topically, spatially, by cause and effect, by problem and solution
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principle of recency
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event discussed last is most remembered
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primacy
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putting most important or convincing idea first
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complexity
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progressing from simple to most complex
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spatially
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arrange by location (walking through place or painting a picture)
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cause & effect
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identify situation first and result last, or vice versa
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problem and solution
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discuss problem first and solution last if audience knows more about problem, or vice versa
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3 types of subdivisions
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logical divisions, reasons why central idea is true, series of steps in chronological order
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ways to organize supporting material
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primacy, recency, complexity, specificity, soft to hard evidence
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soft evidence
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rests on opinion or inference
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hard evidence
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factual examples and statistics
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signpost
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words and gestures that allow you to move smoothly from one idea to the next, showing relationships between them
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3 types of signposts
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transitions, previews, summaries
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verbal transitions
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repeat key word, transitional phrases
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nonverbal transitions
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change in face, voice
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preview
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statement of what is to come that is located in intro
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summary
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restating 3 main ideas just before end of speech
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mapping
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write down all main ideas, subpoints, and support
use shapes and arrows to relate them |
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standard outline form
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I, II, III > A, B, C > 1, 2, 3 > a, b, c
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delivery outline
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what you will need at presentation
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5 things on what an informative speech can be about
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objects, procedures, people, ideas, events
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andragogy
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teaching adults
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ways to enhance audience understanding
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speak with clarity, use principles of adult learning, give info audience can use immediately, realte to audience experience, visual reinforcement, tell a story
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ways to enhance audience recall
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redundancy, pace info flow, reinforce key ideas verbally and nonverbally
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4 ways of listening
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pleasure, empathize, evaluate, information
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5 steps to empathize
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stop, look, listen, imagine, check
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critical listening
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listening to evaluate the info they are presenting
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critical thinking
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making judgements to the evidence
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fact
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proven true by direct observation
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inference
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conclusion based on partial info
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evidence
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proof, stats, facts that speaker uses to support conclusion
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logic example
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if person walks in with wet poncho and umbrella, you logically assume it's raining outside
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reasoning
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not as clear cut as logic
looking at credentials of person and reasonably thinking if its true |
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SOFTEN
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what to do as audience member- smile, open body, forward lean, touch, eye contact, nod
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murphy's law
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what can go wrong, will go wrong
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NICE
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visuals aids should be neat, interesting, clear, effective
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4 goals of introduction
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grab attention, reveal topic, preview main points, credibility
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ways of grabbing attention
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tell a story, use stats or facts, quotes, humor, rhetorical questions, reference historical events
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ways of showing credibility
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using stats or facts, quoting, reference historical events, personal references
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4 goals of conclusion
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restate topic and main points, restate importance of topic, motivate audience, memorable
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illustration
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story or anecdote that provides examples of an idea
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brief illustration
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sentence or 2
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extended illustration
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longer, detailed, uses plot
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hypothetical illustration
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brief or extended, describes events that might happen
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description
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tells you what something is like, creates mental picture
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explanation
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statement that makes clear how something is done or why is exists in its present form or existed in its past form (how and why)
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definition
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found in a dictionary, has authority
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analogy
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comparison that increases understanding
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literal analogy
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comparison between 2 similar things
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figurative analogy
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relies on imaginative insights
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reliable sources are...
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reputable, authoritative, unbiased
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expert testimony
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testimony of a recognized authority
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lay testimony
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opinion offered by a nonexpert who has firsthand experience
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literary quotation
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opinion by a write that is often expressed in a memorable or poetic way
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best supporting material should have...
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magnitude, proximity, concreteness, variety, humor, suitability
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