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42 Cards in this Set
- Front
- Back
Benefits of human communication
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Self-presentation, interpersonal and relationship skills, interviewing skills, interaction and leadership skills, public speaking skills, media literacy skills.
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Intrapersonal Communication
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Communication you have with yourself.
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Interpersonal Communication
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Communication between two persons or among a small group of persons.
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Interviewing
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Communication through question and answer
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Small Group Communcation
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Communication among members of groups of about 5-10 people. Meets both relationship needs and task needs.
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Organizational Communication
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Communication that takes place within an organization among members of the organization.
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Public Speaking
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Public communication or presentational speaking, communication between a speaker and an audience
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Computer-mediated Communication
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Communication between people that takes place through some computer connection.
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Mass Communication
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Communication from one source to many receivers.
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Types of Mass Communication
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TV, Radio, Internet, Music, Film and video
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Media Literacy
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Your ability to understand, evaluate, analyze, and produce mass communication messages
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Purposes of Communication
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To discover, to relate, to help, to persuade, to play
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Communication
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Occurs when one person (or more) sends and receives messages that are distorted by noise, occur within a context, have some effect, and provide some opportunity for feedback.
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Context
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4-D - physical, social-psychological, temporal, cultural
Physical = where, Social-psychological = status relationships, Temporal = time context, Cultural = culture of those involved. |
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Sources
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Speaker
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Receiver
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Listener
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Encoding
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The act of producing mesages
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Code
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An encoded message sent by a sender
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Decoding
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The act of receiving messages
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Encoders
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Speakers or writers
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Decoders
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Listeners or readers
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Communication competence
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Your knowledge of the social aspects of communication and your ability to apply this information.
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Communication Messages
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Messages sent though any and all sensory organs
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Feedback
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Reactions to messages
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Feedforward Messages
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Messages sent to preface
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Metamessages
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Messages that communicate about other messages. Examples - feedback and feedforward.
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Metacommunication
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Communication about communication, can be either verbal or nonverbal
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Types of Feedback
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Positive vs.Negative, Person-focused vs. Message-focused, Immediate vs. Delayed, Low-monitored vs. High-monitored, Supportive vs. Critical (affirmation)
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Feedforward
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Info provided before sending primary messages
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Functions of Feedforward
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1. Opens channels of communication (EX) - phatic communication, or small talk)
2. Preview message - precursor to future messages 3. Altercast - asking receiver to approach the message as someone else. 4. Disclaim - make sure your message will not reflect negatively on you. |
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Channel
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Medium through which the message passes.
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Noise
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Anything that interferes with your receiving a message.
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Types of Noise
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1.Physical - external to speaker and listener (truck outside the window)
2. Physiological - within sender/receiver (memory loss) 3. Psychological - mental interference (wandering thoughts) 4. Semantic - different "meaning" systems (accents) |
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Effects of Communication
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1. Intellectual - changes in your thinking
2. Affective - changes in attitudes, values, beliefs, emotions 3. Psychomotor - changes in overt behaviors (how to dance, etc) |
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Areas of Ethics
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1. Metaethics - origins of ethical principles
2. Normative - articulate standards of right and wrong 3. Applied - ethical implications of controversial issues |
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Communication Adjustment Theory
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We adjust to accommodation the speaking style of our listeners.
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Content and relationship dimensions
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Content message - behavioral response expected
Relationship message - how the communication is to be dealt with. |
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Punctuation of Communication
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Punctuating the continuous sequences of events into stimuli and responses for the ease of understanding and remembering.
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Symmetrical Relationship
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Two individuals mirror each other's behavior
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Complementary Relationships
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Two individuals engage in different behaviors. Behavior of one serves as stimulus for the other.
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Rigid Complementarity
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Extreme dependency
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Descriptions of Communication
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Irreversibility, inevitability, and unrepeatability
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