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42 Cards in this Set

  • Front
  • Back
Benefits of human communication
Self-presentation, interpersonal and relationship skills, interviewing skills, interaction and leadership skills, public speaking skills, media literacy skills.
Intrapersonal Communication
Communication you have with yourself.
Interpersonal Communication
Communication between two persons or among a small group of persons.
Interviewing
Communication through question and answer
Small Group Communcation
Communication among members of groups of about 5-10 people. Meets both relationship needs and task needs.
Organizational Communication
Communication that takes place within an organization among members of the organization.
Public Speaking
Public communication or presentational speaking, communication between a speaker and an audience
Computer-mediated Communication
Communication between people that takes place through some computer connection.
Mass Communication
Communication from one source to many receivers.
Types of Mass Communication
TV, Radio, Internet, Music, Film and video
Media Literacy
Your ability to understand, evaluate, analyze, and produce mass communication messages
Purposes of Communication
To discover, to relate, to help, to persuade, to play
Communication
Occurs when one person (or more) sends and receives messages that are distorted by noise, occur within a context, have some effect, and provide some opportunity for feedback.
Context
4-D - physical, social-psychological, temporal, cultural
Physical = where, Social-psychological = status relationships, Temporal = time context, Cultural = culture of those involved.
Sources
Speaker
Receiver
Listener
Encoding
The act of producing mesages
Code
An encoded message sent by a sender
Decoding
The act of receiving messages
Encoders
Speakers or writers
Decoders
Listeners or readers
Communication competence
Your knowledge of the social aspects of communication and your ability to apply this information.
Communication Messages
Messages sent though any and all sensory organs
Feedback
Reactions to messages
Feedforward Messages
Messages sent to preface
Metamessages
Messages that communicate about other messages. Examples - feedback and feedforward.
Metacommunication
Communication about communication, can be either verbal or nonverbal
Types of Feedback
Positive vs.Negative, Person-focused vs. Message-focused, Immediate vs. Delayed, Low-monitored vs. High-monitored, Supportive vs. Critical (affirmation)
Feedforward
Info provided before sending primary messages
Functions of Feedforward
1. Opens channels of communication (EX) - phatic communication, or small talk)
2. Preview message - precursor to future messages
3. Altercast - asking receiver to approach the message as someone else.
4. Disclaim - make sure your message will not reflect negatively on you.
Channel
Medium through which the message passes.
Noise
Anything that interferes with your receiving a message.
Types of Noise
1.Physical - external to speaker and listener (truck outside the window)
2. Physiological - within sender/receiver (memory loss)
3. Psychological - mental interference (wandering thoughts)
4. Semantic - different "meaning" systems (accents)
Effects of Communication
1. Intellectual - changes in your thinking
2. Affective - changes in attitudes, values, beliefs, emotions
3. Psychomotor - changes in overt behaviors (how to dance, etc)
Areas of Ethics
1. Metaethics - origins of ethical principles
2. Normative - articulate standards of right and wrong
3. Applied - ethical implications of controversial issues
Communication Adjustment Theory
We adjust to accommodation the speaking style of our listeners.
Content and relationship dimensions
Content message - behavioral response expected
Relationship message - how the communication is to be dealt with.
Punctuation of Communication
Punctuating the continuous sequences of events into stimuli and responses for the ease of understanding and remembering.
Symmetrical Relationship
Two individuals mirror each other's behavior
Complementary Relationships
Two individuals engage in different behaviors. Behavior of one serves as stimulus for the other.
Rigid Complementarity
Extreme dependency
Descriptions of Communication
Irreversibility, inevitability, and unrepeatability