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39 Cards in this Set

  • Front
  • Back
The process of using messages to generate meaning
communication
An activity exchange , or set of behaviors that occurs over time.
process
the understanding of the message
Meaning
the means by which a message moves from the source to the receiver of the message.
channel
the receiver's verbal and non verbal response to the source's message
Feedback
The process of translating an idea or thought into a code
Encoding
A set of circumstances or a situation
Context
The process of using messages to generate meanings in a situation where a single source transmits a message to a number of receivers.
Public Communication
The process of using messages to generate meanings in a mediate system, between a source and a large number of unseen receivers.
Mass Communication
A set of rules about language that determines how words are arranged to form phrases and sentences
Syntax
The agreed-upon meaning or dictionary meaning of a word.
Denotative
An Individualized or personalized meaning of a word which may be emotionally laden.
Connotative
The study of bodily movements, including posture gestures, and facial expressions
Kinesics
1.Liking,2.status,3. responsiveness
Mehrabian
non verbal movements that accompany or reinforce verbal messages.
illustrators
Nonverbal movements of the face and body used to show emotion.
Affect Displays.
Nonverbal movements that control the flow or pace of communication.
Regulators
nonverbal movements that you might perform fully in private but only partial in public
Adaptors
The study of the human use of space and distance
proxemics
The nonword sounds and non word characteristics of language such as pitch, volume, rate, and quailty.
Paralinguistic features.
Ornaments or adornments we display that hold communicative potential.
Artifacts.
The instinctive focus we give to stimuli signaling a change in our souroundings, stimuli that we deem important, or stimuli that perseve to signal danger.
Automatic Attention
The part of our conciousness that interprets and assigns meaing to stimuli we pay attention to.
Working memory.
Involved listening with a purpose
Active Listening
Listening with a purpose and attempting to understanding a person.
Empathic Listening
Listening that challenges the speakers message by evaluation its accuracy, meaningfulness, and utility.
Critical Listenin
Situation involving relaxing, fun, emotionally stimulating information.
Enjoyment Listening
A unique combination of rituals religious beliefs, ways of thinkging and ways of behaving that unify a group of people.
Culture
A group that exists with a larger, dominate culture that defers from the dominate in some significant characteristic
Co-culture
The belief that your own group or culture is superior to other groups or cultures
Ethnocentrism
Communication that occurs within interpersonal relationships
interpersonal Communication
A Theory that explains how relationships develop and deteriorate thru the exchange of intimate information
Social Penetration Theory
The process by which relationships grow. (knapps model)
relational development
The process of keeping a relationship together.Knapps Model
Relationship maitenance.
In Knapps Model - The process by which relationships disintegrate.
relational deteriation
A theory that upon first meeting, strangers seek to reduce the uncertainty that they have about the other person.
uncertainty reduction Theory
A question that focuses on an applicants past actions and behaviors to determine how he or she will perform in the future.
behaviorally based question
Process thru which individuals develop a set of expectations and beliefs concerning how people communicate in particular occupations and in formal and informal work settings
Anticipatory Socialization
A document that organizes credentials over time
Chronological Resume