Mis Chapter 1 Key Terms

Front 1

Operational Excellence

Back 1

A business continuously seeking to improve the efficiency of their operations in order to achieve higher profitability.

Front 2

New Business Models

Back 2

Rebranding yourself so you produce, deliver, and sell differently to create wealth

Front 3

Customer and Supplier Intimacy

Back 3

Having a strong relationship with your customer and knowing their interests and manners so that you can better serve their needs

Front 4

Improved Decision Making

Back 4

Having an information system to help provide accurate advice and guidance on important management decisions

Front 5

Competitive Advantage

Back 5

Doing things better than your competitor

Front 6

Survival

Back 6

Adapting to new trends and keeping up with your competitors as not to be knocked out of the market for your product of service

Front 7

Information Technology

Back 7

All the hardware and software that a firm needs to use in order to achieve its business objectives

Front 8

Information system

Back 8

A set of interrelated components that collect, process, store, and distribute information.

Front 9

Information

Back 9

Data that have been shaped into a form that is meaningful

Front 10

Data

Back 10

Streams of raw facts representing events occurring in organizations or the physical environment before they have been organized and arranged into a form that people can understand and use

Front 11

Input

Back 11

Collection of raw data from within the organization or from its external environment

Front 12

Processing

Back 12

Converts the raw input into a meaningful form

Front 13

Outbut

Back 13

Transfers the processed information to the people who will use it or to the activities for which it will be used

Front 14

Feedback

Back 14

Output that is returned to appropriate members of the organization to help them evaluate or correct the input stage

Front 15

Information Systems Literacy

Back 15

The broader understanding of information systems, which encompasses an understanding of the management and organizational dimensions of systems as well as the technical dimensions of systems.

Front 16

Computer Literacy

Back 16

Focuses primarily on knowledge of information technology

Front 17

MIS

Back 17

The behavioral issues as well as technical issues surrounding the development, use, and impact of information systems used by mangers and employees in the firm

Front 18

Senior Management

Back 18

Long range strategic decision about products and services as well as ensures financial performance of the firm

Front 19

Middle Management

Back 19

Carries out the programs and plans of senior management

Front 20

Operational Management

Back 20

Responsible for monitoring the daily activities of the business

Front 21

Knowledge Workers

Back 21

Engineers, Scientists, or Architects who design products or services and create new knowledge for the firm

Front 22

Data Workers

Back 22

Secretaries or Clerks, who assist with scheduling and communications at all levels of the firm

Front 23

Production or Service Workers

Back 23

Produce the product and deliver the service

Front 24

Business Functions

Back 24

Specialized tasks performed by business organizations, consist of sales, marketing, manufacturing, and production, finance, accounting, and human resources.

Front 25

Culture

Back 25

Fundamental set of assumptions, values, and ways of doing things, that has been accepted by most of its members

Front 26

Computer Hardware

Back 26

The physical equipment used for input, processing, and output activities in an information system

Front 27

Computer Software

Back 27

The detailed, preprogrammed instructions that control and coordinate the computer hardware components in an information that control and coordinate the computer hardware components in an information system

Front 28

Data Mangement Technology

Back 28

The software governing the organization of data on physical storage media

Front 29

Networking and telecommunications technology

Back 29

Both physical devices and software, links the carious piece of hardware and transfers data from one physical location to another

Front 30

Network

Back 30

Links two or more computers to share data or resources such as a printer

Front 31

Internet

Back 31

The world's largest and most widely used network

Front 32

Intranets

Back 32

Internal corporate networks based on Internet technology

Front 33

Extranets

Back 33

Private intranets extended to authorized users outside the organization

Front 34

World Wide Web

Back 34

A service provided by the Internet that uses universally accepted standards for storing, retrieving, formatting, and displaying information in a page format on the Internet

Front 35

IT Infrastructure

Back 35

All of these technologies, along with the people required to run and manage them, represent resources that can be shared throughout the organization and constitute the firm's IT Infrastructure

Front 36

Complementary Assets

Back 36

Those assets required to derive value from a primary investment

Front 37

Sociotechnical View

Back 37

Optimal organizational performance is achieved by jointly optimizing both the social and technical systems used in production