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15 Cards in this Set

  • Front
  • Back

Records may only be destroyed:

A. after they are scanned and quality control is completed.
B. in accordance with the retention policy.
C. when there is limited storage available.
D. after 7 years

B. in accordance with the retention policy.

Business documents are scanned into the system with the appropriate quality controls. How long should a user wait to destroy the physical documents?

A. 30 days after scan is performed
B. Immediately after they are verified
C. In accordance with the records retention schedule
D. As soon as all documents are in the system

C. In accordance with the records retention schedule

A small business without an IT department and with a limited budget is requesting proposals for implementing a new ECM solution where they can collaborate and search for business documents. Which of the following would be the BEST solution to their RFP?

A. No response because they do not have enough money to implement an ECM solution.
B. An in-house solution requiring new server hardware, software, and on-going maintenance.
C. A cloud-based solution with predictable per user/per month fees.
D. An in-house solution requiring a full-time employee to administer and maintain.

C. A cloud-based solution with predictable per user/per month fees.

A small business with no centralized server and where the majority of users work remotely wants to be able to store and share documents between employees. Which of the following would be the BEST method to make these documents accessible?

A. Share a USB connected external hard drive
B. Email documents as attachments
C. Make copies on DVDs
D. Store documents in the cloud

D. Store documents in the cloud


Which of the following is BEST used as the key index for data entry of human resource documents?

A. Employee driver’s license number
B. Employee home address number
C. Employee telephone number
D. Employee identification number

D. Employee identification number


Which of the following describes the ability to perform work on an item in an ECM system without others being able to access the object simultaneously?

A. Document scale
B. Desktop upload
C. Check-in/check-out
D. Taxonomy

C. Check-in/check-out

Which of the following is a secure way to access a remote network?

A. VLAN
B. Telnet
C. VPN
D. SNMP

C. VPN

Ann, a customer, is logged into the ECM but cannot access a specific file in the system. Which of the following is MOST likely the issue?

A. Authentication
B. Authorization
C. Card reader malfunction
D. Audit trail not functioning

B. Authorization

A company wants to give their vendors, outside the firewall, access to the ECM system. Which of the following would be a key component in implementing this requirement?

A. SMTP
B. Active Directory
C. UDP
D. VPN

D. VPN


Which of the following is the MOST secure way to dispose of paper records that have met the required retention timeframe?

A. Put the paper in boxes and send to the warehouse
B. Set the items on the recycling bin
C. Secure shredding
D. Place the items in the dumpster

C. Secure shredding

At a warehouse for a large supermarket, the possibility of using bar code readers for stocking, inspecting delivered merchandise, and rapidly entering information into databases is being examined. The merchandise is diverse and comes in a variety of sizes and weights. Which of the following would be MOST suitable?

A. Fixed-position scanners
B. Handheld scanners
C. Pen scanners
D. Card-slot scanners

B. Handheld scanners

Forms are written by hand and then faxed between two manufacturing sites. The organization wishes to enhance their operation and reduce costs. Which of the following solutions is the MOST appropriate?

A. Integrate a network scanner and scan to email.
B. Prepare a PC and flatbed scanner to create a transmission station.
C. Give up use of a network and continue using fax.
D. Hire a new employee to enter and send data from a PC.

A. Integrate a network scanner and scan to email.

Which of the following BEST describes the method of backing up only changed sections after the last back-up?

A. Copy
B. Daily
C. Full
D. Incremental

D. Incremental


JPEG is a file format commonly used when saving:

A. printed pages.
B. text.
C. photographs.
D. audio files.

C. photographs.

Paper weight is often described in pounds. MOST often, the higher the paper weight the:

A. glossier the stock.
B. brighter the stock.
C. thicker the stock.
D. better the stock.

C. thicker the stock.