Comptia Pdi+ Practice Questions

Front 1

Which of the following rollers are used to help eliminate the skew that can occur after initial paper pick-up?

A. Exit roller
B. Transport roller
C. Registration roller
D. Pick-up roller

Back 1

C. Registration roller

Front 2

Which of the following happens after the transferring phase in the Laser/LED print process?

A. Toner is moved from the photoconductor to the media using electrostatic charges
B. Toner is fused to the media with heat and pressure.
C. The Laser/LED charges the media to accept toner.
D. The power supply puts a uniform charge on the photoconductive surface.

Back 2

B. Toner is fused to the media with heat and pressure.

Front 3

Which of the following components can contain more than one CIS for scanning the original?

A. Photoconductor
B. Paper tray
C. ADF
D. Duplex Unit

Back 3

C. ADF

Front 4

Once a technician has implemented and tested a valid solution, the next action a technician should do is:

A. call dispatch and clear the call.
B. order supplies for the customer.
C. order the necessary parts.
D. document the actions taken and the results.

Back 4

D. document the actions taken and the results.

Front 5

Which of the following should a technician use to find the definition for any network related error messages displayed on an MFD?

A. The manufacturer’s documentation
B. The network router documentation
C. An internet bulletin board
D. The Windows ‘Help’ feature

Back 5

A. The manufacturer’s documentation

Front 6

Which of the following BEST describes a solid state relay?

A. A component that has no moving parts
B. A component that requires routine servicing
C. A component that operates at high temperatures
D. A component that is magnetically controlled

Back 6

A. A component that has no moving parts

Front 7

Which of the following are examples of a network printing port? (Select TWO)

A. Port 9100
B. LPR
C. Port 8080
D. SNMP
E. LPT

Back 7

A. Port 9100
B. LPR

Front 8

Which of the following is a term used to describe the range of colors that a color scanner can read?

A. Gamut
B. RGB
C. ICC profile
D. Tone

Back 8

A. Gamut

Front 9

When talking to a customer regarding their device, it is MOST important to:

A. have the service history available.
B. use appropriate terminology.
C. know the model and serial number.
D. have the data logs available.

Back 9

B. use appropriate terminology.

Front 10

When calling technical support it is MOST important to:

A. have access to the device and the proper reference materials.
B. call from the technician’s office and have a sample of the output that the device is producing.
C. have copies of the device specification sheet and users manual.
D. have access to the client’s username and password.

Back 10

A. have access to the device and the proper reference materials.

Front 11

Which of the following occurs during the image transfer stage, in a color printer, utilizing a single drum?

A. Toner is transferred to the photoconductor
B. Toner is transferred to an image belt unit
C. Image is transferred to the fuser unit
D. Image is transferred directly to the media

Back 11

B. Toner is transferred to an image belt unit

Front 12

When using transparencies in Laser/LED devices the:

A. duplex mode must be selected.
B. resolution must be set higher than normal.
C. media must be rated for use in the Laser/LED device.
D. user must install special toner.

Back 12

C. media must be rated for use in the Laser/LED device.

Front 13

Which of the following combinations of items is used for fusing?

A. Heater and roller
B. Laser and roller
C. Roller and cleaning web
D. Static charges and light

Back 13

A. Heater and roller

Front 14

In which printing process is the residual charge removed from the photoconductor?

A. Developing
B. Photoconductor preparation
C. Transferring
D. Charging

Back 14

B. Photoconductor preparation

Front 15

Which of the following are considered common media types for laser printers? (choose TWO)

A. Wax Paper
B. Iron-on Media
C. Transparencies
D. Tissue paper
E. Letterhead

Back 15

C. Transparencies

E. Letterhead

Front 16

Which of the following components can be used to charge the photoconductor?

A. Transfer roller
B. Laser unit
C. Low Voltage Power Supply (LVPS)
D. Charge roller

Back 16

D. Charge roller

Front 17

Which of the following types of media are LEAST compatible with duplex options and can cause machine jamming? (choose TWO)

A. Pre-punched
B. Envelopes
C. Card stock
D. Letterhead
E. Colored

Back 17

B. Envelopes
C. Card stock

Front 18

Which of the following generates potentials for charging the imaging components?

A. CCD
B. DAC
C. LVPS
D. HVPS

Back 18

D. HVPS

Front 19

Which of the following terms refers to paper weight?

A. gsm
B. A4
C. Legal
D. Caliper

Back 19

A. gsm

Front 20

Which of the following would be an example of isolating a problem?

A. Validate theory
B. Eliminate causes
C. Eliminate non-causes
D. Validate solutions

Back 20

C. Eliminate non-causes