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15 Cards in this Set
- Front
- Back
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Which of the following is the definition of an ST fiber connector?
a) Synthetic Tip |
d) Straight Tip |
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Customer satisfaction is best achieved by:
a) never minimizing the customer’s problems. |
a) never minimizing the customer’s problems. |
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SCSI hard drives can spin at a maximum speed of:
a) 5,400 rpm. |
d)15,000 rpm. |
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Which of the following video connectors can display the HIGHEST resolution?
a) Composite |
b) HDMI |
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While attempting to resolve an issue, a customer talks to the technician about a recent activity that has no relevance on the repair. Which of the following is the MOST appropriate response?
a) Ask the customer for a timetable about recent activities. |
b) Let the costumer complete their statement and then continue resolving the issue. |
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Which of the following is MOST likely used at a large company? (Select TWO).
a) Windows 7 Home Premium |
b) Windows 7 Professional |
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Hubs, switches, routers, VoIP phones and NIC cards all have which of the following out of the box?
a) PS/2 port |
d) MAC addresses
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Which of the following is a best practice when applying thermal paste?
a) Follow the CPU manufacture’s guidelines and apply the correct amount of thermal paste. |
a) Follow the CPU manufacture’s guidelines and apply the correct amount of thermal paste. |
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Which of the following is an example of an APIPA address?
a) 10.20.30.40 |
b) 169.254.43.40 |
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A supervisor has asked a technician to configure some Windows 7 PCs with some pre-established shared printers. The printers are all accessed via a wireless network. Where would a technician go in Windows 7 to add these printers?
a) %SystemDir%\Resources |
c) Start >Devices and Printers >Add a printer |
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A technician is deploying Windows 7 in a company. The supervisor wants to ensure that greatest flexibility is provided for the employees when printing. Which of the following lists defines all of the supported Windows 7 interfaces?
a) USB, Network, LPT, and Wireless |
d) IR, LPT, Network, USB, and Wireless
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A custom configured PC with surround sound audio, HDMI output, and a compact form factor would be MOST suited to which of the following applications?
a) Thick Client |
d) Home Theater PC
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Which of the following network types would be MOST likely used on a high school campus?
a) MAN |
b) LAN |
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A laptop docking station does which of the following?
a) Allows the user to synchronize mobile devices without additional hardware |
b) Allows the user to connect one device to a monitor, network drop, and USB printer |
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Which of the following wireless encryption technologies is the WEAKEST?
a) WPA2 |
b) WEP |
