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8 Cards in this Set
- Front
- Back
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1. Direct personal support |
Reasons for not having a relationship: 1. They have been "burned" already 2. Mental/ physical impairment 3. Forced into services *To perform one needs excellent connection skills -Empathy - Active Listening -Focusing -Reframing -Summarizing |
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2. Crisis Intervention(Core function) |
Services that respond to one who has addicton during acute emotional/ physical distress * The client is not the only one who determines crisis( clients. case manager/other professionals, friend) - first job should be determining severity of problem - extremely common role Populations you work with: Addictions CMI/SPMI DV/IPV Death/Grief Homeless |
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3. Short-term( btw. 1-12 sessions) case manager |
1. Partializing- breaking up goals into short pieces 2. Clarify goals-start with something tangible 3. Keep tx specific |
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4. Broker/Facilitator |
*Second most common after assessment -making the referrals(try to set them up with best person) -evaluate them by doing your research( going there,website, client) -make sure referrals are still in business |
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5. Enabler/Teacher/Mediator |
Enable(positive)- doing something as a demonstration or learning opportunity Teacher(facilitating)- letting them do it and providing feedback *Client education(core function)-providing information about alcohol/drug resources -want client to achieve increased responsibility towards achieving goals Mediator-assisting when needed(neutral stance) *Be careful to get all the facts first |
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6. Advocate |
Taking the client's side but they don't always like it - Act on behalf of a client that is unwilling or unable - You decide that the case manager can intervene better |
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7. Service Coordinator |
You are the hub for everything for your client |
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8. Tracking/Follow-up |
Going to the people who have been discharged and evaluate performance years down the road |
