term1 Definition1term2 Definition2term3 Definition3
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1. Direct personal support
Reasons for not having a relationship:
1. They have been "burned" already
2. Mental/ physical impairment
3. Forced into services
*To perform one needs excellent connection skills
-Empathy
- Active Listening
-Focusing
-Reframing
-Summarizing
2. Crisis Intervention(Core function)
Services that respond to one who has addicton during acute emotional/ physical distress
* The client is not the only one who determines crisis( clients. case manager/other professionals, friend)
- first job should be determining severity of problem
- extremely common role
Populations you work with:
Addictions
CMI/SPMI
DV/IPV
Death/Grief
Homeless
3. Short-term( btw. 1-12 sessions) case manager
1. Partializing- breaking up goals into short pieces
2. Clarify goals-start with something tangible
3. Keep tx specific
4. Broker/Facilitator
*Second most common after assessment
-making the referrals(try to set them up with best person)
-evaluate them by doing your research( going there,website, client)
-make sure referrals are still in business
5. Enabler/Teacher/Mediator
Enable(positive)- doing something as a demonstration or learning opportunity
Teacher(facilitating)- letting them do it and providing feedback
*Client education(core function)-providing information about alcohol/drug resources
-want client to achieve increased responsibility towards achieving goals
Mediator-assisting when needed(neutral stance)
*Be careful to get all the facts first
6. Advocate
Taking the client's side but they don't always like it
- Act on behalf of a client that is unwilling or unable
- You decide that the case manager can intervene better
7. Service Coordinator
You are the hub for everything for your client
8. Tracking/Follow-up
Going to the people who have been discharged and evaluate performance years down the road
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