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6 Cards in this Set

  • Front
  • Back
  • 3rd side (hint)

1. PRODUCT

1. Product


- The attributes and features that are tangible and intangible


- Physical Product: Packaging, warranty, and colours


- Emotional component: brand loyalty, status, slef- esteem, security and convenience

- Product


- Price


- Place


- Promotion


- Process


- Physical Evidence


- Participants

2. PRICE

2. Price



- total value assigned to the product bybthe seller and the buyer


- price has different meaning for sellers and buyers


- Seller: Cost component and profit


- Buyer Historical price of the product, competitive price and expected price, financial risk


- Product


- Price


- Place


- Promotion


- Process


- Physical Evidence


- Participants

3. PLACE

3. Place (distribution)



- the marketing mechanism used to present, deliver, and service the product for customers.


- process of ensuring the product is available to target consumer in the right place, at the right time and the right quantities, right condition and right competitive cost.


- distribution: institutions, processes, relationships that facilitate the products journey. From manufacturer to buyer

- Product


- Price- Place


- Promotion


- Process


- Physical Evidence


- Participants

4. PROMOTION

4. Promotion (marketing communication)



- component of Marketing mix which is used to inform and persyade the target audience to buy or use the products


- communicates the key messages

- Product


- Price


- Place


- Promotion


- Process


- Physical Evidence


- Participants

The 4 Cs of Marketing Mix

1. Product becomes CUSTOMER needs and wants


2. Price becomes COST to satisfy need


3. Place becomes CONVENIENCE


4. Promotion becomes COMMUNICATION


The Steps in the Marketing Plan

Step 1: SITUATION ANALYSIS


Step 2: MARKETING OPPORTUNITIES


Step 3: MARKETING OBJECTIVES


Step 4: STRATEGIES & ACTION PLANS


Step 5: FINANCIAL CONTROL & BUDGET

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