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24 Cards in this Set

  • Front
  • Back

product

in marketing, any good or service, along with its perceived attributes and benefits, that creates value for the customer

brand

name, design, symbol, specific colour, slogan or any other feature that identifies a product, distinguishes it from other products, and creates a perception in the mind of consumers

trademark

a legally exclusive design, name, or other identifyinng mark associated with a company's brand

brand loyalty

a customer's preference for a particular brand that results in advocacy for that brand

master brand

a brand that is so dominant that customers think of it immediately when a product category is mentioned

manufacturer brand

a brand that is owned by a national or regional manufacturer; the products are widely distributed

dealer brand

a brand that is owned by the wholesaler or retailer rather than the manufacturer

generic brand

a brand that carries no specific name associated with a manufacturer, wholesaler, or retailer and usually comes in plain containers and sells less than brand name products

unsought products

products that are either unknown to the potential buyer or are known but are not ctively sought by the buyer

convenience products

relatively inexpensive items that require little shopping effort and are purchased routinely without planning



shopping products

items that are bought after considerable planning, including brand-to-brand and store-to-store comparisons of price, suitability, and style

specialty products

items for which consumers search long and hard, and for which they refuse to accept substitutes

capital products

large, expensive items with a long lifespan that are purchased by businesses for use in making other products or providing a service

expense items

ITEMS PURCHASED BY BUSINESSES that are smaller and less expensive than capital products and usually have a lifespan of less than one year

product life cycle

the oattern of sales and profits over time for a product or product category; consists of an introductory stage, growth stage, maturity stage, and decline stage (that ultimately results in death of the product or product category)

profit maximization

a procing objective that entails getting the largest possible profit from a product by producing it for as long as the revenue from the selling exceeds the cost of producing it

target return on investment

a pricing objective where the price of a product is set so as to give the company the desired profitability in terms of return on its money

value pricing

a pricing strategy in which the target market is offered a high-quality product at a fair price with good service

price skimming

the strategy of introducing a product with a high initial price and lowering the price over time as the product through its life cycle

penetration pricing

the strategy of selling new products at low prices in the hope of achieving a large sales volume

leader pricing

the strategy of pricing products below the normal markup or even below cost to attract customers to a store where they would not otherwise shop

loss leader

a product price below cost as part of a leader pricing strategy

bundling

the strategy of grouping two or more related products together and pricing them as a single product

odd-even (psychological) pricing

b