Radt Test2

Front 1

The driving and guiding force that outlines the reason for the existence of a hospital is its
a. chief executive officer
b. medical director
c. mission statement
d. adherence to the Joint Commission on the Accreditation of Healthcare Organizations

Back 1

c. mission statement

Front 2

The board of directors employs ________, who interacts with the medical staff to ensure coordination and quality of patient care and services.
a. an insurance agent
b. a radiology chairman
c. a vice president of nursing
d. a president or chief executive officer

Back 2

d. a president or chief executive officer

Front 3

Forces causing hospitals to reorganize include
a. state regulators
b. economic hardships
c. total quality management
d. the Joint Commission on the Accreditation of Healthcare Organizations

Back 3

b. economic hardships

Front 4

When an organization focuses on quality or patient safety, it
a. undergoes a cultural revolution
b. prohibits employees from participating in groups
c. encourages employees to focus on one department to the exclusion of others
d. lowers workers’ perceptions of patient or physician expectations

Back 4

a. undergoes a cultural revolution

Front 5

The management function that charts a course of action for the future to enable coordinated and consistent fulfillment of goals and objectives is
a. coordinating
b. planning
c. communicating
d. setting goals

Back 5

b. planning

Front 6

The management function that involves the development of a structure or framework that identifies how people do their work is
a. staffing
b. planning
c. organizing
d. coordinating

Back 6

c. organizing

Front 7

The management function that involves getting the right people to do the work and developing their abilities is
a. staffing
b. organizing
c. directing
d. describing

Back 7

a. staffing

Front 8

Performance standards or guidelines used to measure progress toward the goals of the organizations are defined as
a. employee evaluations
b. feedback
c. controlling
d. the Joint Commission on the Accreditation of Healthcare Organizations guidelines

Back 8

c. controlling

Front 9

The internal hospital committee that ensures safe operations for the facility for both patients and employers is the
a. safety committee
b. certificate of need
c. hazardous chemicals group
d. radiation safety committee

Back 9

a. safety committee

Front 10

Besides acquiring a strong knowledge of technical skills, a radiologic technology student should develop
a. a broad range of procedural abilities
b. referrals of patients from physicians
c. skills in magnetic resonance imaging, computed tomography, ultrasonography, and nuclear medicine
d. superior skills in interactive relationships

Back 10

d. superior skills in interactive relationships

Front 11

______ are a central part of one of the nation’s largest industries, the health care industry. They offer a broad range of services provided by increasingly expensive personnel, equipment, and technologies.

Back 11

Hospitals

Front 12

Who are organized through a board of directors and administrative staff to carry out the hospital's mission.

Back 12

Hospitals

Front 13

Who has a direct relationship to the community in which they are located.

Back 13

Hospitals

Front 14

Who has merged from being single free standing facilities into multi-hospital groups.

Back 14

Hospitals

Front 15

A _____ 's volunteers and auxiliary organizations provide many hours of service, compassion, and assistance in an effort to maintain the spirit of cooperation central to the best in human living.

Back 15

Hospital

Front 16

To start, a hospital must have a ______ _______, which outlines the reason for its existence.

Back 16

mission statement

Front 17

A hospital must have ____ of _____ or _____ _____ so that no one person has too much power.

Back 17

Board of Directors or governing board

Front 18

The board appoints a ____ ______ _____or ____ to maintain and operate the hospital. The board also defines how the operation of the hospital is maintained and conducted. The ____ then sets in place a formal reporting structure for the organization and interacts with the medical staff to ensure coordination and quality of patient care and services.

Back 18

Chief executive officer or president

CEO

Front 19

In an ______ ______ the line of communication between the medical staff and CEO is a broken line, indicating communication but not control.

Back 19

organizational chart,

Front 20

Who are the formal organization of physicians within a hospital with authorized privileges, bylaws, elected officers, committees, and organized activities.

Back 20

Medical Staff

Front 21

The ______ ___ is the formal organization of physicians within a hospital with authorized privileges, bylaws, elected officers, committees, and organized activities.

Back 21

Medical Staff

Front 22

Radiologists are participants of the _____ -______. They either perform on a contractual basis to provide and supervise specific services, or they serve as paid employees of the institution.

Back 22

Medical staff

Front 23

The hospital is composed of many what for its patients and clients? This includes health records, human resources, nursing, ancillary staff, and medical staff.

Back 23

departments and clinical support services

Front 24

Who is responsible for the recruitment, retention, benefits, and compensation of all employees who work in the hospital. Business offices handle the financial functions of the hospital, including billing patients and insurance companies, paying for equipment and supplies, and maintain strict accounting practices. Aside from nursing, medical labs, and radiology, other departments that support patients include pastoral care, pharmacy, cardiopulmonary services, rehab services, nutritional services, social services, and medical clinics

Back 24

Human Resources Department

Front 25

____ and _____ changes in the 80’s and 90’s have forced health care into altering their organizational structures. This was due to the development of new technologies, changes in reimbursement, and a greater focus on the utilization review process which contributed to decline in impatient use during the 1980’s. In the 1990’s, managed care growth played a significant role in further decreasing inpatient utilization. This was due to having too many chiefs and not enough Indians to do the work. Organizations were “top heavy.” Therefore, _____ hardships and ____ quality management have together eliminated middle-management positions in many hospitals and radiology departments. These changes have continued throughout the 1990’s and 2000’s as changes in reimbursement escalated cost reductions and downsizing.

Back 25

Social and economic changes
Economic hardships and total quality management

Front 26

Following a reorganization, many hospital organizations took on a new horizontal structure. These new organizational charts established clear lines of ______, ______, & ______ to provide proper spans of control, create appropriate independence of operations, and define administrative record-keeping responsibilities.

Back 26

Authority, responsibility, and accountability

Front 27

Some departments developed a ____ ______in attempt to strategically manage products and services that “cross” departmental boundaries.

Back 27

Matrix structure

Front 28

The _____ ______ of a radiology department is a subset of the larger organization. It has the same focus on the hospital mission to serve patients and has needs similar to those of the larger organization

Back 28

formal structure

Front 29

____ _______ of radiology would include modalities such as diagnostic imaging, ultrasound, nuclear medicine, MRI, CT, and radiation oncology. Each has its own separate budget, reporting structure, and staff, as well as its own support services. To operate any imaging department properly, these subsections must also be carefully managed and focused on providing optimal patient care.

Back 29

Sub Departments

Front 30

_______ ______ of ______ has the direct responsibility for the operation of the department and reports to senior hospital administration.

Back 30

Administrative Directori of Radiology

Front 31

Who has the direct responsibility for the operation of the department and reports to senior hospital administration. Their skills and responsibility include over 20 different duties including managing and directing change, strategic planning, justifying budgets, and conducting customer relations.

Back 31

Administrative Director of Radiology

Front 32

The ____ ______ of radiology will be the one who communicates with the Director of Radiology and Chief Technologist to coordinate staffing with policies and procedures of the department. He/she is responsible for the quality of patient care, approving policies and procedures, and recommending improvements to quality and safety of care, equipment purchases, and technology acquisition.

Back 32

Medical Director

Front 33

According to the ____ ____ , The Medical Director who is a Radiologist is responsible for all quality-improvement activities of the radiology department, although he or she may delegate responsibilities to the director of radiology.

Back 33

Joint Commission

Front 34

THe _____ _____ responsibility is high-quality patient care and examination oversight.
This individual is the department’s link to the formal organization of the medical staff. He/she also conveys departments needs to the medical staff.

Back 34

The Department Chair

Front 35

A wide range of modality services may be available at these outpatient health care settings or _____. They will perform a variety of procedures ranging from radiography to all modalities for larger outpatient health care settings. They may be owned or operated by physicians, university medical centers, hospitals, health systems, or for-profit organizations.

Back 35

Clinicals

Front 36

What are similar to clinics, but are organized as the home base of a single physician or a group of physicians. Services may vary from basic x-ray procedures to a full range of services like CT, Nuclear Medicine, Ultrasound, and MRI.

Back 36

Physician offices

Front 37

What may be owned by hospitals, medical centers, radiologists, other physicians, or nonmedical investors or corporations. They may be freestanding or associated with a clinic, physicians’ office, or a medical center. Their primary function is to perform diagnostic imaging, whereas a clinic provides patient care by non-radiologist physicians.

Back 37

Imaging centers

Front 38

What provide better access to care in remote areas with high-priced technologies such as digital mammography, MRI, and PET.

Back 38

Mobile imaging services

Front 39

During the 1980’s, What provided quick access in non-life threatening emergency situations in areas such as shopping centers. Even though many did not survive, the remaining centers today usually offer general diagnostic radiographic procedures.

Back 39

Emergency Care Centers

Front 40

During the 1990’s, what were designed to provide surgical procedures outside the traditional hospital setting to help alleviate the high cost of health care and increase outpatient services. Even today, many surgical procedures are being performed outside the traditional hospital setting. Radiology services performed in these centers may provide additional opportunity for technologists interestedi in surgical radiography.

Back 40

Outpatient surgical centers

Front 41

Health care employers have recently entered a lesser-known area, called ______ and ______, to protect the health of workers and lower the cost of health care.

Back 41

Industry and Research

Front 42

The _____ _____ of management include planning, organizing and facilitating, staffing, directing, controlling, and coordinating. The radiology administrator must communicate with a wide range of clients, customers, employees, service providers, and so on to perform these functions.

Back 42

Primary function

Front 43

The functions of management are evolving from the traditional roles of directing and controlling employees to leading, coaching, and supporting employees. The influence for this change comes from the movement toward what three things?

Back 43

Continuous Quality Improvement (CQI)
Total Quality Management (TQM)
Performance improvement (PI).

Front 44

A primary management function is the process of deciding in advance what is to be accomplished. _____ ______ a course of action for the future that enables coordinated and consistent fulfillment of goals and objectives. Activities will be assigned to specific employees with specific skills and knowledge to achieve results.

Back 44

Planning Charts