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14 Cards in this Set
- Front
- Back
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3 Types of Matrix Management |
1. Weak Matrix - Functional Manager has most control 2. Balanced Matrix - Power is equally distributed 3. Strong Matrix - PM has most control |
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Phase of Project Life Cycle |
Concept Development Implementation Termination |
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WBS Inputs |
Project Scope Statement Requirements Documentation OPA |
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Tools & Techniques for Estimate Activity Duration |
Expert Judgement Analogous Estimating Parametric Estimating Three-Point Estimating (PERT, Triangular Distribution) Group Decision-making Techniques Reverse Analysis |
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Steps to Tuckman's Ladder of Team Development |
1. Forming 2. Storming 3. Norming 4. Performing 5. Adjourning |
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Recognition & Rewards (Theories of Motivation) |
1. (Abraham) Maslow's Hierarchy of Needs 2. Victor Vroom Expectancy Theory 3. McGregor's Theory X and Theory Y 4. Fred E. Fiedler Contingency Theory 5. Herzberg's Motivational-Hygiene Theory |
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Maslow's Hierarchy of Needs |
- 5 Basic Groups - Physiological, Security, Acceptance, Esteem, Self-Actualization - Needs at the bottom must be satisfied before the upper needs will surface |
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Victor Vroom's Expectancy Theory |
- Team members make choices based on the expected outcomes Example - The team members will only work hard toward a goal if the believe it is achievable. |
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McGregor's Theory X and Theory Y |
Manager's Theory X - Team members are only interested in their own selfish goals. - Team members require constant supervision (Assembly line) Manager's Theory Y - Assume that people are naturally motivated to do good work. - Team members need very little motivation |
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Fred E. Fiedler's Contingency Theory |
- A leader's effectiveness is contingent upon two sets of factors. - Task-oriented - These PM's are more effective in stressful situations as well as the inverse. - Relationship-oriented - These PM's are more effective during calm times as well as the inverse. |
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Herzberg's Motivational-Hygiene Theory |
- The presence of certain factors does not make someone satisfied, but their absence will make someone unsatisfied. (Motivation - Achievement, Recognition, Work, Responsibility, Advancement, Growth) - Hygiene factors must be present, but they do not motivate by themselves. (Hygiene Factors - Company Policy, Supervision, working conditions, Paycheck, Personal Life, Status, Security) |
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McClelland's Three Need Theory (Achievement Theory) |
- Employees are motivated out of three primary needs 1. Achievement 2. Power 3. Affiliation |
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Name the 5 different Forms of Power |
1. Reward Power (Most Effective) 2. Expert Power (Most Effective) 3. Legitimate Power 4. Referent Power 5. Punishment (Least Effective) |
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Seven Basic Quality Tools |
1. Cause-and-Effect Diagrams (Fishbone or Ishikawa) 2. Flow charting 3. Checksheets 4. Pareto Diagrams (80/20 Rule) 5. Histograms 6. Control Charts 7. Scatter Diagrams |
