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9 Cards in this Set

  • Front
  • Back

Diversity




the melting pot




the salad bowl

the variety of races and demographics among employees and customers




ethical and racial differences blended into american culture




each culture keeps its own unique identity, but has a sense of common national identity

affirmative action vs diversity

purposeful steps taken by the employer to create employment opportunities for minorities/women. often controversial. enforced by law.




diversity is not a policy

surface level diversity




deep level diversity




social integration

differences that are observable: sex, age, race




personality, differences, attitudes, beleifs




the degree to which people are physcoligically attracted to working with each other

attitude: components




cognitive component




affective component




behavioral component

a collection of beleifs, tendencies towards a certain group, object, events




a persons thoughts or opinions about something (knowledge)




a persons feelings and emotions (emotions)




a persons reaction towards an object (reactions)

gender (sex ) category




glass ceiling

women who are pregnant, may become, childbirth, are protected




invisible barrier that prevents women and minorities from advancing their positions at work

race




ethnicity




color

genetic traits




cultural factors




color of skin



disability

mental or physical impairment

awareness training




skills based diversity training

designed to raise employees awareness of diversity issues




training that teaches workers the practical skills they need to manage a diverse work force:


adaptation, problem solving, negotiation

diversity audits




diversity pairing




minority experiences for top executives

formal assessments that measure employee and management attitudes about diversity




a mentoring program that pairs people of different races, ethnicity, color to help them get over stereotypes




have top executives experience what its like to be a minority