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9 Cards in this Set
- Front
- Back
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Diversity the melting pot the salad bowl |
the variety of races and demographics among employees and customers ethical and racial differences blended into american culture each culture keeps its own unique identity, but has a sense of common national identity |
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affirmative action vs diversity |
purposeful steps taken by the employer to create employment opportunities for minorities/women. often controversial. enforced by law. diversity is not a policy |
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surface level diversity deep level diversity social integration |
differences that are observable: sex, age, race personality, differences, attitudes, beleifs the degree to which people are physcoligically attracted to working with each other |
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attitude: components cognitive component affective component behavioral component |
a collection of beleifs, tendencies towards a certain group, object, events a persons thoughts or opinions about something (knowledge) a persons feelings and emotions (emotions) a persons reaction towards an object (reactions) |
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gender (sex ) category glass ceiling |
women who are pregnant, may become, childbirth, are protected invisible barrier that prevents women and minorities from advancing their positions at work |
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race ethnicity color |
genetic traits cultural factors color of skin |
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disability |
mental or physical impairment |
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awareness training skills based diversity training |
designed to raise employees awareness of diversity issues training that teaches workers the practical skills they need to manage a diverse work force: adaptation, problem solving, negotiation |
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diversity audits diversity pairing minority experiences for top executives |
formal assessments that measure employee and management attitudes about diversity a mentoring program that pairs people of different races, ethnicity, color to help them get over stereotypes have top executives experience what its like to be a minority |
