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25 Cards in this Set
- Front
- Back
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Organizational behavior
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the study of individuals and groups in organizations
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contingency approach
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finds ways to meet the needs of different management situations.
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organization
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a collection of people working together in a division of labor to achieve a common purpose
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strategy
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a comprehensive plan that guides organizations to operate in ways that allow them to outperform their competitors
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open systems
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transform human and material resource inputs into finished goods
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stakeholders
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people and gorups wit an interest or stake in the performance of the organization
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organizational culture
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the shared beliefs and values that influence the behavior of organizational members
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workforce diversity
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differences based on gender, race, age, able bodiedness and sexual orientation
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organizational effectiveness
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sustainable high performance in accomplishing mission and objectives-
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managers
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formally responsible for supporting the work efforts of other people
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effective manager
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a manager whose team consistently achieves high performance goals
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task performance
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the quantity and quality of work produced
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job satisfaction
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a positive feeling abotu a persons work and work setting
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4 functions of management
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planning organizing leading and controlling
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planning
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choosing goals and the way to achieve them
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organizing
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creates structures and work systems
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leading
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inspiring people to work hard and finish their tasks
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controlling
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monitering performance and making sure to have good results
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managerial mindset
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an attitude or frame of mind that opens up new vistas. mindsets: reflective, analytic, worldly, collaborative, and action
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technical skill
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an ability to perform specialized tasks
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human skill
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the ability to work well wit hother people
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emotional intelligence
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the ability to understand and deal with a persons emotions
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conceptual skill
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the ability to analyze and solve complicated problems
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learning
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enduring change in behavior that results fro mexperience
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organizational learning
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the process of getting knowledge and using info to adapt successfully to changing circumstances
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