Mgmt Final

Front 1

Flatter structures have ______Hierarchies and ________-

Back 1

“Fewer and more”

Front 2

4 major functions of management-

Back 2

Panning, Organizing, Controlling,Leading

Front 3

3 managerial roles-

Back 3

interpersonal informational anddecisional

Front 4

Frederick Taylor is famous for

Back 4

Scientific management.

Front 5

Hawthorne effect-

Back 5

Tendency of those singled out are more subjectto high performance

Front 6

Maslow’s theory of needs-

Back 6

First three on bottom and the top Second twoon top

Front 7

Which these are not alternative views of ethics-

Back 7

Collectivism

Front 8

Business’ obligation to worry about themselves and societyaround them-

Back 8

Corporate responsibility

Front 9

What is Triple bottom line profit, people_________?

Back 9

Planet

Front 10

When a company participates in social corporateresponsibility and people responding causing the company to participate in moreSCM

Back 10

The virtuous cycle

Front 11

Employees have bad ethical behavior then the manageris_______

Back 11

Amoral

Front 12

What are 3 stages of moral development according to Kholberg(In order of most development to least)

Back 12

Post conventional- Conventional,pre conventional

Front 13

Company with superior technology has a __________?

Back 13

Competitive advantage

Front 14

What environment type has the most complexity?

Back 14

High uncertainty, High rate ofchange

Front 15

The tolerance of unequal power in a culture is

Back 15

Power distance

Front 16

Degree in which culture values long term goals vs.short-term goals

Back 16

Time orientation

Front 17

A culture with mixed norms and a high tolerance fordeviation

Back 17

Looseculture

Front 18

What is not areason companies go global?

Back 18

Worriedabout local unemployment rates

Front 19

Confusion and discomfort when entering a new culture

Back 19

Cultureshock

Front 20

Girl gets fired starts own company and can’t find employmentelsewhere and start business to make money

Back 20

necessity based entrepreneur

Front 21

Not a trait of entrepreneur

Back 21

Low tolerance of uncertainty

Front 22

Family business problem of who will take over next

Back 22

succession problem

Front 23

A chance that if the right action is taken can enhance thecompany

Back 23

Performance opportunity

Front 24

Decision making with limited info

Back 24

Bounded rationality

Front 25

continuingto take course of action even though it’s notworking

Back 25

Escalation of commitment

Front 26

Focus only on info that confirms held belief

Back 26

Confirmation bias

Front 27

First step of planning process

Back 27

Determine objectives or goals

Front 28

Planning process is not done until

Back 28

Results are analyzed and plan isrevised

Front 29

Another name for challenging goal but attainable goal

Back 29

stretch goal

Front 30

Attempting to predict future events

Back 30

forecasting

Front 31

McDonald’s ensures suppliers meet specification before theysend them

Back 31

Feedforward

Front 32

Influencing others using clan control

Back 32

Socialnorms

Front 33

Focus intentions on areas needed the most

Back 33

management by exception

Front 34

What focuses on strength weaknesses opportunities and threats?

Back 34

SWOT

Front 35

BCG Matrix focuses on stars cash cows dogs and questionmarks takes criteria to count based on market shares and market ____

Back 35

Growth (has nothing to do w/knowing what dogs, cash cows, ect. are)

Front 36

When a company isin need of radical change what is the general action

Back 36

retrenchment and restructuring

Front 37

When a company has a change in management what is typicallyhappening

Back 37

Turnaround

Front 38

A company’s competitive business strategy offers a uniqueproject is called what

Back 38

Differentiation

Front 39

When a company promotes empowerment it is doing what

Back 39

Decentralizing power

Front 40

When a company has many hierarchal levels, rules, and strongauthority what kind of organization is it

Back 40

Bureaucratic

Front 41

Employees that report to one manager is manager’s ______

Back 41

Span of control

Front 42

What is the structure that uses the two boss system?

Back 42

Matrix Structure

Front 43

What form of structure is often “taken for granted”?

Back 43

Informal organization structure

Front 44

Formal structures printed rules and policies are what

Back 44

Artifacts

Front 45

What is the order of organizational change?

Back 45

Unfreezing, change, refreezing

Front 46

A manager that tries to implement change-using coercion doesNOT.

Back 46

Take input

Front 47

When trying to persuade someone rationally we use what?

Back 47

Expert power

Front 48

What is not a duty of the human resource management?

Back 48

To educate employees (other optionswere attract, develop, and maintain)

Front 49

If a company can prove that a specific kind of employeehelps sales then this is an example of:

Back 49

Bona fide occupationalqualification

Front 50

During an interview you give someone the complete portraitof the job it is considered what?

Back 50

Realistic job premium

Front 51

Reliability is to ______ as validity is to ________ ,

Back 51

Consistency, measures results**

Front 52

Think of a time when you got in a conflict with someone,what did you do? What kind of interview question is this?

Back 52

Behavioral

Front 53

What is the order of progression leadership theories?

Back 53

Trait, behavioral, situational,inspirational

Front 54

When giving an employee a job review it is important tofocus more on their _____ and less on their ________

Back 54

Behavior, traits**

Front 55

Charismatic and transformational are what kind of leader?

Back 55

Inspirational

Front 56

What is not a positive of an inspirational leader?

Back 56

They lack follower dissent

Front 57

When is it notacceptable to make an authority decision?

Back 57

When you need the support of youremployees to be successful

Front 58

A systematic attempt to influence how others perceive us

Back 58

Impression management

Front 59

If you are able to comprehend and are able to manage yourown and others emotions one would say you have a high ______

Back 59

Emotional intelligence

Front 60

What is the acronym of the big 5 personality traits?

Back 60

OCEAN

Front 61

Introversion leader is more successful than an extroversionleader when their employees are _____

Back 61

Motivated** I don’t know if theword is actually motivated but it is because your employees are willing to workon their own

Front 62

What is NOT a component of an individual person?

Back 62

Relationships

Front 63

It has been proven that _______ amount of conflict can beproductive –

Back 63

Moderate

Front 64

You try to improve the work environment by removingsomething unpleasant, what is this called?

Back 64

Extinction

Front 65

How is someone who is under rewarded most likely to act?

Back 65

Work less, sabotage, and check out

Front 66

What are the stages of team development in order?

Back 66

Forming, storming, norming,performing, adjourning

Front 67

When a team breaks into smaller groups and sub cliques iscalled what?

Back 67

Fault lines

Front 68

How do you reduce the social loafing problem?

Back 68

Give moreindividual recognition

Front 69

Rate the channels of communication richness lowest tohighest?

Back 69

Email, phone call, videoconferencing, face to face

Front 70

When the person communicating intended message is fullyunderstood by the receiver is called what?

Back 70

Effective communication

Front 71

What does the myth ofthe fixed pie focus on?

Back 71

Distributive negotiation