Ifsta Chief Officer Chap 1

Front 1

THE MBTI IS used to provide an accurate picture of a person's personality including?

Back 1

1.Extraversion/Introversion: where people prefer to focus their attention an get their energy

2.sensing/Intuition: describes how people prefer to assimilate information

3.Thinking/Feeling: describes how people prefer to make decisions.

4.Judging/Perceiving: Describes how people prefer to deal with the outside world.

Front 2

emotional intelligence (EI) 1990 based on Professor John Mayer and Peter Salovey

Back 2

overviews five dimensions: Self awareness, self management, self motivation, empathy, social skills

Front 3

leading

Back 3

is the act of controlling, directing, conducting, guiding, and administering through the use of personnel behavior traits or personality characteristics that motivate employees to the successful completion of the organizations goals.

Front 4

four general theories or approaches to describing leadership

Back 4

traits, behavior, situations, principles

Front 5

traits of a good leader

Back 5

supervisor ability, decisiveness, intelligence, self-assurance, initiative, desire for professional success, integrity, personnel security, vision, interpersonal skills, living ion the future

Front 6

basic leadership styles

Back 6

autocratic: tells subordinates what to do and how to do it with little or no input.

democratic: includes employees in the decision making and allows them to work with the least amount of supervision.

laissez-faire: leaves employees to make all decisions.

Front 7

Two dimensional leadership style, Ohio state study done in the 1940's

Back 7

Telling, selling refined autocratic approach, participating, delagating

Front 8

contemporary leadership styles

Back 8

Charismatic: inspires employee loyalty and creates an enthusiastic vision

Transformational: Depends on continuous learning

transactional: involves an exchange between employees and managers in which employees perform tasks in exchange for rewards.

symbolic: based on a strong organizational culture that holds common values and beliefs.

Front 9

situational leadership: MMMEEEEE

Back 9

allows the chief officer to be flexible in selecting the style that best suits the situation and the employees that are involved.

Front 10

contingency leadership model

Back 10

used to determine whether a person's leadership style was task oriented or relationship oriented.

Front 11

Leadership Style chart:

Directive

Back 11

an autocratic approach. Members want and expect a strong authority

Front 12

Leadership Style chart

Supportive

Back 12

useful when: members do not want or perceive the need for strong authority

have high skill ability

task is simple

Front 13

Leadership Style chart

participative

Back 13

used when highly skilled members want to be involved with the decision making process

Front 14

Leadership Style chart

achievement

Back 14

leader sets difficult but achievable goals

Front 15

principled leadership

Back 15

developed by steven covey. Focuses on the use of basic values or principles to lead an organization. It suggests that there are certain core ethical values that the individual holds and transfers to others in the organization. EXAPMPLE of the values: integrity, excellence, respect for the individual, harmony, loyalty.

Front 16

most leadership traits can be summed up in five concepts

Back 16

1. THE good leader sees opportunities that others do not

2. identifies challenges early

3. communicates effectively

4 plans for success

5. builds trust in others

Front 17

leadership definition

Back 17

THE US airforce defines leadership as: The art of influencing and directing people to accomplish the mission

Front 18

rule of reciprocity

Back 18

obligates and individual to repay in some for what another has given.

Front 19

to be an effective leader:

Back 19

A CO must be publicly consistent in decision-making, policy development, and enforcement

Front 20

social proof

Back 20

used in actions and beliefs of others to gain compliance.

Front 21

command presence

Back 21

1. self confidence

2. trustworthiness

3. consistency

4. responsibility

5. acceptance

6. expertise

Front 22

balanced leader

Back 22

is concerned with getting the work accomplished while considering the well-being and happiness of workgroup members.

Front 23

laissez-faire

Back 23

most people oriented leadership style