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40 Cards in this Set

  • Front
  • Back

Compare and contrast US and German benefits.

German benefits: 38.3/hr average work week, 1,685/hr per year, 42 PTO. Mandated benefits equal almost 30% of wages.


US benefits: 40/hr average work week, 1,847/hr per year, 23 PTO. Mandated benefits equal almost 10% of wages.

Compare employee wellness programs and employee assistance programs

Discuss various factors that may influence an organization's compensation stratagy.

What benefits may organizations accrue from helping their employees with career planning?

How can human resource managers help employees manage career/family issues?

Task demands

Physical demands

Role demands

Interpersonal demands

How does the physical work environment affect productivity?

From a practical viewpoint, diversity and equal employment opportunity are the same. True/False

False

In 1990, Whites comprised 77.1% of the U.S. workforce. It is projected to increase for the first time by 2020 where Whites will comprise 88.5% of the U.S. workforce. True/False

False

The cost argument for how diversity contributes to competitiveness states organizations that learn to cope with diversity will generally have higher levels of productivity and lower levels of turnover and absenteeism. True/False

True

Diversity training is specifically designed to enable members of an organization to function better in a diverse workplace. True/False

True

Given a separate identity, organizational learning can occur without individual learning. True/False

False

________ means treating people fairly and equitably and taking actions that do not discriminate against people in protected classes on the basis of some illegal criterion.


a. Equal employment opportunity


b. Diversity trainingc.


c. Diversity managementd.


d. A multicultural organizatione.


e. Multiplicity

a. Equal employment opportunity

According to the text, which of the following is NOT a fundamental similarity among most people at work?


a. Most people have a basic desire to be treated with respect by their employer.


b. Most people work to satisfy some set of needs that almost always have financial bases.


c. Most people have a basic desire to be treated with dignity by their employer.


d. Most people enjoy the social aspect of employment.


e. Most people have a capacity for being reasonable and understanding when confronted with reasonable behavior by others.

d. Most people enjoy the social aspect of employment.

According to the text, the age group with the highest number of accidents is ________.


a. 25-34


b. 35-44


c. 45-54


d. 55-64


e. 65+

c. 45-54

________ of the fifty U.S. states have laws protecting against discrimination on the basis of sexual orientation.


a. 14


b. 20


c. 32


d. 40


e. 49

b. 20

The ________ argument for diversity suggests that organizations with diverse workforces will generally be more creative and innovative than will less diverse organizations.


a. marketing


b. cost


c. problem-solving


d. creativity


e. systems flexibility

d. creativity

The first element of managing diversity in organizations is ________.


a. tolerating others


b. understanding the perspective of others


c. improving communication


d. understanding the nature and meaning of diversity


e. hiring diverse employees

d. understanding the nature and meaning of diversity

The third element of managing diversity in organizations is ________.


a. tolerating others


b. understanding the perspective of others


c. improving communication


d. understanding the nature and meaning of diversity


e. hiring diverse employees

a. tolerating others

The multicultural organization is characterized by ________. This means that every group represented in an organization works to understand every other group better.


a. structural integration


b. diversity management


c. diversity


d. multiculturalism


e. pluralism

e. pluralism

________ is the collective, institutional record of past events.


a. Diversity training


b. Organizational memory


c. Document sharing


d. Data management


e. Organizational culture

b. Organizational memory

________ generally refers to applying business and entrepreneurial skills and tools to deal with social problems.


a. Social entrepreneurship


b. Corporate social responsibility


c. Social responsibility


d. Green management


e. Societal welfare

a. Social entrepreneurship

A basic goal of any appraisal system is to provide a valid and reliable measure of employee performance along all relevant dimensions. True/False

True

Research finds that most appraisals are objective—that is, not influenced by personal feelings. True/False

False

The simple-ranking method of performance appraisal involves grouping employees into predefined frequencies of performance ratings. True/False

False

The leniency error occurs when a manager assigns relatively high or lenient ratings to all employees. True/False

True

The first stage of the traditional career view is establishment. True/False

False

________ is the specific and formal evaluation of an employee to determine the degree to which the employee is performing his or her job effectively.


a. Compensation assessment


b. A performance appraisal


c. Organizational review


d. Job measurement


e. Performance management

b. A performance appraisal

Generally speaking, how often do most organizations conduct performance appraisals?


a. Once a year


b. Once a month


c. Every 18 months


d. Every three months


e. Once a week

a. Once a year

The ________ method of performance appraisal involves grouping employees into predefined frequencies of performance ratings.


a. graphic rating


b. simple ranking


c. forced-distribution


d. paired-comparison


e. graphic-distribution

c. forced-distribution

The ________ method of performance appraisal is developed from substantial amounts of critical incidents to define specifically all the measures necessary for effective performance.


a. graphic rating


b. behavioral observation scale


c. forced-distribution


d. paired-comparison


e. graphic-distribution

b. behavioral observation scale

An advantage of the ________ method of performance appraisal is that it results in a normal distribution of performance ratings, which many people see as inherently fair.


a. graphic rating


b. simple ranking


c. forced-distribution


d. paired-comparison


e. graphic-distribution

c. forced-distribution

A ________ occurs when the rater tends to use only one part of the rating scale.


a. halo error


b. contrast error


c. contextual performance error


d. horns error


e. distributional error

e. distributional error

A typical individual passes through ________ career stages.


a. four


b. three


c. six


d. five


e. two

a. four

An individual typically passes through the ________ stage of career development during the late twenties through mid-to-late thirties.


a. establishment


b. growth


c. exploration


d. maintenance


e. decline

a. establishment

In the ________ phase of career planning requires that individuals analyze carefully what they perceive to be their own abilities, competencies, skills, and goals.


a. establishment


b. growth


c. career counseling


d. individual assessment


e. decline

d. individual assessment

When did a dramatic increase of women begin entering the workforce?


a. Mid-to-late 1960s


b. Mid-to-late 1950s


c. Mid-to-late 1980s


d. Mid-to-late 1970s


e. Mid-to-late 1940s

a. Mid-to-late 1960s