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46 Cards in this Set

  • Front
  • Back

Why do we have managers?



To protect company assets

Why is security important in hospitality?

Because increased competition makes it difficult to pass price increases on the consumer.




For example, if $10,000 worth of assets was stolen, hotels can't pass that price onto guests since they will just go to another hotel.

What has the industry been more conscious about?

Security in general with things like magnetic bar codes on products

What is an invoice padding?

A phony charge or a math error on an invoice

What is the most common form of a kickback?

Under the table or direct cash kickback

What does restricting access to storage areas do?

Reduces inventory theft

What is inventory padding?

Falsely inflating a physical inventory, inflating inventory for accounting purposes

What is suspicious activity to look for?

People on days off in work area, look for too much socialization with suppliers, too many unnecessary trips, and over ordering

What should you do with produce whenever possible?

Get a sample

What is the most important selection factor for produce?

Intended use

What are examples of ingredient items?

Orange juice, fruit salad, potato salad

What are examples of presentation items?

Fruit baskets, fruit and vegetables items in a buffet

What are the grades for produce?

Fancy, 1, 2, 3

What do lower grades of produce do?

Lower grades of produce yield less

Why are field run farms not a wise idea?

You don't know how they're produced or what inspection they went through

What do buyers need to know?

They need to know reliable food brokers because they can forewarn things such as weather and shortages

What are case counts?

Case counts are how many produce in a case.




For example, if I have a 6x6 case of tomatoes then I have 36 tomatoes

Do we wash produce before we store produce?

No

What are the types of processed produce?

Dried, frozen, canned, and dehydrated

What do packers brands desire?

Consistency, smooth out, seasonal fluctuations

Why has concern risen for additives and preservatives?

They add more risk to items

What should you make sure you do when purchasing processed produce and convenience foods?

Visit your processor and make sure if you're entering into a long term contract, and get samples

What are convenience foods?

Food that has been processed making it easier to use in hotels

What are the four economic values of convenience foods?

Time, form, place, and information

What are advantages of convenience foods?

Consistent quality, portion control, low employee skill requirements

What are disadvantages of convenience foods?

Quality is only average and AP price may not be worth it

Why is packaging important?

Could be the biggest difference in convenience foods

What should you do whenever possible when purchasing dairy?

Use one supplier and standing orders

What is the shelf life of dairy?

Product is extremely perishable and has an extremely short shelf life

What is pasteurization?

Heating of milk to reduce bacteria

What is homogenization?

Dividing of the butterfat globules so that they stay suspended in the milk and do not rise to the top.

What are packers brands very important for?

Packers brands are very important here for cheeses and ice cream but not so much for milk

What is the effect of butter fat on products and what do it do to price?

Butterfat makes for a richer product, but as butterfat increases, so does the AP price

What is overrun?

The amount of air whipped into a frozen product

What is double AA?

It is top quality; less than a week old

What is the number one factor as far as bacteria with eggs?

Salmonella

How many ounces are large eggs?

Two ounces

How are brown eggs compared to white eggs?

Brown eggs are just as good as white eggs

What does poultry do?

Encourages bid buying

What animals do poultry apply to?

Turkey, chicken, duck

How do brand names affect processed poultry?

Brand names are very important in processed poultry

What are the four factors for grading poultry?

Conformation, fleshing, fat covering, and appearance

What do we have to have for product size?

We have to have a weight range for product size

Poultry is versatile, what can it be used for?

Various products such as burgers, chicken, lunch meat, hot dogs, sausages

What is poultry stored at?

Just above freezing if it's fresh

What are important when purchasing poultry?

Plant visits if you can do them