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11 Cards in this Set
- Front
- Back
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Effective versus efficient |
effective: you meet the goals you set out to do ("Did I accomplish my goal(s)?") efficient: you get to the results--not necesssarily meeting the goals ("How much did it cost?")
You want to be effective! Efficient is mostly on speed! |
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KSAO? |
Knowledge Skills Abilities Other |
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Instructional System Design
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process for designing and developing training programs
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ADDIE |
Analysis Design Develop Implement Evaluate
it is the training design process; it is one of the ISD approaches to use. But, ADDIE is the most common. |
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Malcolm Badlridge National Quality award |
highest level of national recognition for quality that a U.S. co can receive; competitive, a company must apply |
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ISO 9000
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An international standard ("International Standardization Office"); addresses what the co. does to meet regulatory requirements and the customer's quality requirements while striving to improve customer satisifcation and continuous improvement
family of standards |
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Six Sigma process |
process to meet the ISO certification. control processes so that they have been brought within six narrow sigma quality tolerances |
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lean thinking |
do more with less |
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ISO 10015 |
ensure training is linked with company's needs and performance |
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Key trends |
direct expenditures has remained stable over last several years
increased demand for specialized learning
use of tech-based learning delivery increased
self paced online learning is most popular |
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2013 ASTD competency model |
Establishes professional trainer standards: 1) designing learning 2) delivering training 3) Human Performance improvement 4) measuring and evaluating 5) facilitating org. change 6) managing learning function 7) coaching 8) managing org. knowledge 9_ career planning and talent management 10) necessary skills |
