Pega Sae 1 & 2

Front 1

________ are the building blocks of an application.

Back 1

Rules

Front 2

A class is a _______ for rules.

Back 2

container

Front 3

As you move down the class structure rules get more ______.

Back 3

specialized

Front 4

The Application layer contains the most specialized version of a rule.

Back 4

True

Front 5

______ inheritance allows you to utilize the objects provided by standard packaged classes.

Back 5

directed

Front 6

Select the characteristics of a ruleset.

Back 6

A ruleset is considered a deployment unit for a set, or group of related rules.

Every ruleset has a name and a version number.

Front 7

How many connectors can be used on an assignment?

Back 7

No more than 5

Front 8

How many shapes can be on a flow

Back 8

No more than 15

Front 9

What is a connector that comes out of an assignment?

Back 9

Flow Action

Front 10

Connectors that come out of a Decision?

Back 10

Result Connector

Front 11

Name this shape

Back 11

Start Shape

Front 12

Which are factors in rule resolution?

Back 12

Purpose

Applicability

Availability

Permission

Front 13

The Application Explorer is used to navigate ______

Back 13

Class structure

Front 14

What are the possible consequences of not following the best practices of developing with Pega 7?

Back 14

-Increased development time

-Features not implemented correctly

-Less maintainable

Front 15

Guardrail

Back 15

Best practice with 2 components:

Severity + Warning Type

Front 16

Levels of Severity are:

Back 16

-Severity

-Moderate

-Caution

Front 17

The 5 Warning types of Guardrails are:

Back 17

-Data Integrity

-Performance

-Maintainability

-Logic + Accidental

-System Damage

Front 18

What is the primary difference between a case and a process?

Back 18

A case represents a business transaction and a process defines how to resolve that business transaction.

Front 19

What is a case?

Back 19

A business transaction to resolve

Front 20

What is a process?

Back 20

A path a case may take

Front 21

What is case management?

Back 21

A holistic view of a business transaction

Front 22

What is process management?

Back 22

Adapting to changing business conditions

Front 23

What are some of the advantages of an all-in-the-model design approach?

Back 23

Takes less time to produce a working application

reduces errors due to misinterpreted requirements

Provides for a shared understanding of the business transaction

Front 24

Business processes define:

Back 24

The path(s) a case takes as it is completed

Front 25

(True or False) Engaging the business and keeping them engaged throughout the build effort should be a first priority.

Back 25

True

Front 26

What is the difference between case management and process management?

Back 26

Case management provides a holistic view of a business transaction and process management provides a way to adapt to changing business conditions.

Front 27

Limiting the number of steps on any given flow rule __________________.

Back 27

Makes maintenance easier

Helps reduce the chance of modeling errors

Makes it easier to communicate the intent of the process

Front 28

Which of the following is considered a best practice for identifying how a flow ends?

Back 28

Use a separate End shape for each end result and set the Work Status accordingly

Front 29

As a best practice, which flow shape should you use to send an email notification?

Back 29

Send email smart shape

Front 30

(True or False): Draft mode flows will run in a production environment.

Back 30

False

Front 31

Data that is used to make decisions in a process is known as __________.

Back 31

Flow data

Front 32

A __________ cares about the data needed for reporting, metrics and analysis.

Back 32

Process Analyst

Front 33

The ____________ has a task level view of the data in the application as he or she is responsible for entering data into the application.

Back 33

Process Participant

Front 34

Data entered by a user is known as ____________.

Back 34

Business Data

Front 35

The __________ looks at the data from an implementation point of view and what data structures should be used to support the needs of the other views.

Back 35

Process designer

Front 36

A data model is commonly created by ________

Back 36

Entire Organization

Front 37

(True or False) Data classes are templates for how data should be structured.

Back 37

True

Front 38

Which of the following are acceptable property names?

Back 38

EmailAddress

Email1

Email_Address

Front 39

Are property names case sensitive?

Back 39

Yes

Front 40

A work class uses a ________ property to use a data class.

Back 40

Page

Front 41

What Shape is this and what does it do:

Back 41

Assignment: Requires human judgement

Front 42

What Shape is this and what does it do:

Back 42

Decision: Automated Decision

Front 43

What Shape is this and what does it do:

Back 43

Subprocess: Flow pauses until subprocess is complete.

A branch to another flow without returning (one or more incoming connectors, no outgoing connectors)A call to another flow with return (one or more incoming connectors, one or more outgoing connectors)Part of a Split Join or Split For Each shape (at least one incoming and one outgoing connector)

Front 44

What Shape is this and what does it do:

Back 44

Utility: A utility shape is an activity that can update a work item without human input. It may perform computations, searches, retrieve data from another system, make a decision affecting the course of the flow, and so on. indicates that one or more tickets are defined on the Utility. Assigned ticket names appear beside this icon on the flow.

Front 45

What Shape is this and what does it do:

Back 45

Attach content shape

Attaches a file, URL, or note to a case

Front 46

What Shape is this and what does it do:

Back 46

Change Stage

Provides the ability to move to the next stage or to a specific stage

Front 47

What Shape is this and what does it do:

Back 47

Create Case

Creates a top case, or one or more subcases

Front 48

What is the Pega system of record?

Back 48

Transaction of case

Some reference data

Front 49

How are Data Tables used/made up?

Back 49

- Used to manage/store reference data

- Require unique ID

- Require single value properties

-Store non-volatile data

Front 50

What layers are in an application?

Back 50

A Data Layer and an Application Layer

Front 51

(True or False) All data shares the same location as its system of record.

Back 51

False

Front 52

Define data table columns

Back 52

Columns must be single values.

One column must represent a unique identifier.

Front 53

Data pages act as a level of abstraction from the _______.

Back 53

data layer

Front 54

Which of the following aspects of data management is NOT controlled via the data page rule?

Back 54

Whether a given user has access to see a specific portion of the data.

Front 55

Which of the following are valid places a data page can source data from?

Back 55

Data Table

Report Definition

Front 56

The mechanism of copying data within the case hierarchy is called and done only on instantiation of subcase

Back 56

Data propagation

Front 57

(True or False): If a parent case is updated later, the child case will also update.

Back 57

False

Front 58

2 Ways to propagate data from a case to a subcase are:

Back 58

The first way is to map theproperties to propagate in the case designer, the other to specify a data transform that will setthe correct values

Front 59

When are values copied from a parent case to a subcase?

Back 59

When the subcase is created

Front 60

To use conditional logic to determine which data should be propagated you need to use a _________.

Back 60

Data transform

Front 61

Which statements best reflect the difference between BPM and Case Management?

Back 61

BPM applications consist of structured, automatable processes, while Case Management applications can include manual, optional, and conditional processes.

BPM applications are poorly suited to managing “ad hoc” events while Case Management applications are well-suited to managing “ad hoc” events.

Front 62

Describe Case Management

Back 62

Case Management allows an application to coordinate different types of work performed by multiple parties to resolve the transaction.

Case Management adds value by filling in the gaps, when asynchronous, unanticipated, or unpredictable events affect the processing of work.

Front 63

Describe BPM

Back 63

With BPM, an organization establishes automated management of its processes, allowing the organization to analyze its processes to improve its overall efficiency.

BPM is a structured approach – one that employs methods, policies, metrics, management practices, and software tools to manage and continuously optimize processes within an organization.

Front 64

Access Group to Application is what type of mapping

Back 64

One-to-One

Front 65

An Operator ID record stores information about the __________

Back 65

Security settings controlling how users access the system

Front 66

An Access group does not store information about _____________

Back 66

How the users are authenticated.

Front 67

Using the Create menu we can create _____________.

Back 67

Cases that belong to the current application in which the user is logged into.

Front 68

In a Pega7 application built by your development team, the date format is displayed as12/12/12. To avoid confusion, the customer wants to reformat it as 12-Dec-2012. Using Designer Studio, how would you quickly identify the record where this format is configured?

Back 68

Use the UI Inspector tool to identify the property

Front 69

The Pega Discovery Network (PDN) is _______________?

Back 69

A repository containing all helpful information regarding Pega 7 application development

Accessible to all registered users from any browser in addition it can be launched from the Designer Studio

Front 70

Which explorer is useful in opening a record that is shipped as part of the product?

Back 70

Records Explorer

Front 71

Switching to a different operator requires a user to do what?

Back 71

Log out

Front 72

What types of information is provided in the New Application Wizard

Back 72

Case Name

Application Name

Business Objective

Front 73

Once we complete the New Application wizard, where in PRPC can we locate most of the information provided while running the wizard?

Back 73

The Application Overview page.

Front 74

Who is typically responsible for using the New Application Wizard?

Back 74

Lead System Architect

Front 75

Why would you divide a case into stages?

Back 75

To provide context for the events that occur while processing a case.

To group related processes and steps.

Front 76

What are the types of Stages?

Back 76

Primary, Resolution, Alternate

Front 77

What feature of the Stage Designer allows us to change the name of a stage?

Back 77

The Stage Configuration dialog

Front 78

Describe usage of a case

Back 78

Identify milestones in case processing.

Front 79

What are the valid step types?

Back 79

Single-Step

Case

Multi-Step

Approval

Attachment

Front 80

What is the maximum number of steps within a stage that can be configured to start upon stage entry?

Back 80

All of the steps in that stage

Front 81

(True or False) A Multi Step Process step can be reconfigured as a Single Step Assignment in the Configure Step dialog.

Back 81

False

Front 82

The default order for steps within a stage is _________________.

Back 82

Sequential – each step is presented in order.

Front 83

What options for the start of a step are allowed in the Configure Step dialog?

Back 83

Upon stage entry.

Upon satisfying a specific condition.

Upon completion of the previous step.

Front 84

The purpose of Draft mode is to __________________________.

Back 84

Allow application designers to save flows that contain references to non-existent rules.

Allow application designers to test flow logic without needing to implement secondary rules such as flow actions, decisions, and activities.

Front 85

The purpose of a decision shape is to __________________________.

Back 85

Automatically determine the path of the case by evaluating conditions defined in a decision rule.

Front 86

A Smart Shape ___________________________, unlike a basic flow shape.

Back 86

Is configured to perform a specific task, such as sending email or creating a PDF.

Front 87

What are standard work statuses?

Back 87

New

Open

Resolved

Front 88

A connector represents:

Back 88

The result of a decision rule

A Condition to evaluate

A flow action

Front 89

Specifications should always be associated with ______________

Back 89

business objectives, requirements, and actors

Front 90

The specification type tells us what

Back 90

kind of behavior it describes, such as a decision, correspondence, user action, or integration

Front 91

In specifications, most types correspond with __________

Back 91

to specific flow shapes, such as assignments, sub processes, and utilities.

Front 92

The Complexity of a specification is used by business architects and project managers to

Back 92

estimate the time and effort needed to implement the specification

Front 93

Specification's Trigger describes _________

Back 93

how the resulting feature is accessed once our solution is in use

Front 94

The Specification's Format drop-down allows us to ____

Back 94

switch between a traditional use case and a user story.

Front 95

Screen flows are associated with _______

Back 95

an assignment, rather than a connector

Front 96

The act of creating a flow diagram without creating the decisions and user interfaces it references is called _____________________________

Back 96

Process Modeling

Front 97

What should be included in a specification?

Back 97

Description

Subject Matter Expert

Status of the specification

Pre-conditions and Post-conditions

Front 98

(True or False) A specification can be linked to its implementation(s), but not its requirement(s).

Back 98

False

Front 99

(True or False) A specification can include an illustration as an example of the implementation

Back 99

True

Front 100

The fundamental unit of the data model – the entity that stores the data we collect from and present to an end user – is called _____

Back 100

a property

Front 101

What are the 3 Value Modes?

Back 101

Single-Value

Value List

Value Group

Front 102

What is Single Value Mode

Back 102

A Single piece of information (example: Name)

Front 103

What is a Value List

Back 103

Ordered grouping of related information (example: Employment history)

Front 104

What is a Value Group

Back 104

Unordered group of information

(example: Phone number or email address, prompting you to think "which one?")

Front 105

How many types can you assign to a property?

Back 105

10

Front 106

What are the text types for a property?

Back 106

Identifier

Password

Encrypted Text

Front 107

What are the time-keeping types of a property?

Back 107

Date

TimeofDay

DateTime

Date and Time of Day

Front 108

What are the number types of a property?

Back 108

Integer

Decimal

Front 109

What is the Boolean type of a property?

Back 109

TrueFalse

Front 110

(True or False) A property can be restricted to a set of allowable values.

Back 110

True

Front 111

The property “PolicyNumber (Auto)” is an example of which property mode?

Back 111

Value Group

Front 112

Types of Property Modes

Back 112

Value Modes

Page Modes

Java Objects

Java Properties

Front 113

What is a Page?

Back 113

A Page is a single entity, such as an open position, or an item for sale

Front 114

What is a Page List?

Back 114

A numerically ordered list, such as the specific items that make up a purchase request.

Front 115

What is a Page Group?

Back 115

a semantically ordered list, such as a set of addresses – home and work.

Front 116

The data model for an application indicates a one-to-one (1:1) relationship between the data object that represents the customer and the data object that represents their billing address. The best implementation for the Billing Address data object would be a ___________.

Back 116

Page

Front 117

If we define a property as a page-mode property, what property type must we define it to be?

Back 117

Property types are not relevant for page-mode properties

Front 118

The data model for a financial services application indicates a one-to-many (1:n) relationship between the data object that represents the customer and the data object that represents their accounts, and must support an arbitrary number of accounts of each type. The best implementation for the Accounts data object would be a ____________.

Back 118

Page List

Front 119

(True or False) A page-mode property can contain other page-mode properties.

Back 119

True

Front 120

What are two very important rules regarding property context?

Back 120

Every property we use is defined for a specific page.

Once we establish our context, we don’t need to prefix any property within that context, as long as we stay within that context.

Front 121

When we create a case, we store all of its data on this special page?

Back 121

pyWorkPage

Front 122

By default, case data is written to which page?

Back 122

pyWorkPage

Front 123

The “context” of a property can be described as the _______________________.

Back 123

Page that contains the property and its value

Front 124

A property named “.foo” can only exist once within each ________________.

Back 124

Page in memory

Front 125

What are some valid uses of a data transform?

Back 125

To copy a value from one property to another

To set a default value for a property when creating a case

To copy data between pages in memory

Front 126

What are the 4 categories of the thread within the Clipboard?

Back 126

User Pages

Data Pages

Linked Property Pages

System Pages

Front 127

pyWorkPage can be found under which category in the Clipboard tool?

Back 127

User Pages

Front 128

In the Candidate application, the Candidate page is an example of __________________.

Back 128

An embedded page

Front 129

What can be done within the Clipboard tool?

Back 129

Write property values

Read property values

Switch between active threads in memory

Delete properties

Edit properties

Front 130

Next slide

Back 130

Review of Defining the Data Elements

Front 131

What is the output of the Database Table Class Mapping tool?

Back 131

Database table instance

Data Class

Front 132

If we need to access a table with more advanced SQL such as a complex join we need to use _____________

Back 132

a Connector

Front 133

A _____________ is responsible for mapping properties to columns when a request is made.

Back 133

data class

Front 134

(True or False) Database Table Class Mapping should be used as a Best Practice?

Back 134

True

Front 135

Connectors

Back 135

An arrow between two shapes in a flow diagram, used to denote a path of progress within a process.

Front 136

Perform Harness

Back 136

A standard Pega user interface rule used to display an assignment for processing by an end user.

Front 137

Types of Harnesses

Back 137

Perform

Review

Confirm

New

Front 138

Two ways to limit the size of reference data received from a database include ________________.

Back 138

Using a filter in a report definition.

Mapping only the columns your application needs in the Database Table Class Mapping tool.

Front 139

(True or False) Property names created from the Database Table Class Mapping tool do not need to conform to property naming best practices.

Back 139

False

Front 140

When accessing an external database the best practice is to use a _______.

Back 140

Database Table Class Mapping Tool

Front 141

Creating reusable UI sections allow you to ______________.

Back 141

Build applications that are scalable and extensible

Share a common set of data elements across multiple screens

Front 142

What are important factors when designing for reusability?

Back 142

The “Applies To” class

Naming conventions

Documentation

Front 143

What is the most appropriate “Applies To” class for a section that contains data elements related to a data class?

Back 143

The ORG-Application-Data- that contains the data elements

Front 144

Flow Actions should be applied to ______________.

Back 144

ORG-Application-Work-

ORG-Application-Work

Front 145

Use dropdown if list contains

Back 145

Greater than 10 items

Front 146

Avoid dropdowns if list contains

Back 146

Less than 6 items

Front 147

The most appropriate rule for recording simple yes/no business policies is a ______.

Back 147

When condition rule

Front 148

When you delegate a rule to a user, it means that user ____________.

Back 148

Can change the rule as required outside of the normal development release cycle

Front 149

Automating policy-based decisions allows ________________.

Back 149

Business users to focus on more nuanced decisions that require business expertise

Front 150

Which decision rule is most appropriate when the value of one property determines what other properties must be evaluated?

Back 150

Decision Tree

Front 151

connector (rule)

Back 151

A type of integration rule that allows an application, acting as a client, to interact with an external system or database.

Front 152

connector flow action

Back 152

A flow action configured on a connector within a flow, allowing the flow execution to progress to another shape on the diagram.

Front 153

"Collect employee information" and "Hiring manager can assign assets to an employee" are examples of what?

Back 153

Specification

Front 154

"System needs to have 2-3 seconds between screens" and "System shall support two-digit version numbers" are examples of what?

Back 154

Requirement

Front 155

A system architect interacts with specifications by doing what?

Back 155

Implementing them

Updating them

Front 156

What are some examples of why it is important to keep specifications up to date?

Back 156

Helps to reduce creep scope

Helps to limit any surprise requirements or implementations

Front 157

When developing an application you should only go to the Guardrails Landing page at the end of a project? (True or False)

Back 157

False

Front 158

Some examples of application development best practice are:

Back 158

Don't duplicate logic

Use inheritance

Don't reinvent the wheel

Front 159

Some guardrails that will need to be resolved before you deploy your application. Those include:

Back 159

The duplicate property warning appears when a property of the same name already exists in the class inheritance path.

Turn off draft mode for your flows

Having non-optimized properties used in your reports

Front 160

(True or False) You cannot create a report using a non-optimized property?

Back 160

False

Front 161

What phase of creating a report would you determine who is going to use the report?

Back 161

Think

Front 162

What part of the phase of creating a report would you have end-users look at the report you have created?

Back 162

Iterate

Front 163

What part of the phase would you determine the type of chart to use?

Back 163

Plan

Front 164

What are the 2 types of reports?

Back 164

List

Summary

Front 165

(True or False) The Pega standard reports require no additional configuration before using them?

Back 165

True

Front 166

The Reports Browser allows you to:

Back 166

Run

Create

Browse

Search

Organize

Shared with others

Front 167

What represent the data that is defined when the properties are created in the data model?

Back 167

Business metrics

Front 168

What are the statistics automatically tracked by Pega?

Back 168

Process metrics

Front 169

What are the advantages of using a BLOB field to store all the data for a case?

Back 169

Highly optimized for performance and flexibility in operations on individual cases

The Blob is faster to retrieve a case and all its information in memory on the clipboard for use by the application, and also faster to save changes

There are no physical size constraints on BLOB fields, so they can hold any amount of informatoin

Front 170

When creating correspondence work, what is most likely the issue caused by using inline styles or scripts?

Back 170

Maintenance and update difficulties

Front 171

Why should you never justify a logic conflict in a decision table or a decision tree?

Back 171

The returned result may be inconsistent or unexpected

Front 172

(True or False) The value in the short description field should only be meaningful to the developer.

Back 172

False

Front 173

What is a constraint?

Back 173

A rule used to define and enforce a declarative rather than programmatic comparative relationship between property values or between a property value and a constant or expression that is expected to be true at all times.

Front 174

What is a declarative rule?

Back 174

A type of rule that models relationships between properties so the system can automatically use one or more input values to determine the value of a property

Front 175

What are the 6 types of declarative rules?

Back 175

Constraints

Declare Expressions

Declare OnChange

Declare Trigger

Declare Index

Data Pages

Front 176

(True or False) In general no other rules explicitly reference declarative rules?

Back 176

True

Front 177

Which of the declarative rules do not establish a tendency on specific properties?

Back 177

Declare Trigger

Data Page

Front 178

(True or False) Declarative rules can be evaluated by the end user when needed to satisfy certain conditions?

Back 178

False

Front 179

Define DeclareOnChange

Back 179

Run an activity when a property value meets a specific condition

Front 180

Define Declare Index

Back 180

Index properties on pages to improve performance

Front 181

What is a WorkBasket?

Back 181

Queue for storing items

Operations are assigned to workbaskets belonging to that work group

Can access all workbaskets belonging to that work group

Routed to operations using push or pull routing

Front 182

(True or False) Decision rules are evaluated by end users when processing a case

Back 182

False

Front 183

Data tables are used for

Back 183

Strong statistic list that issues by application

Front 184

By default what page does PRPC write case data to?

Back 184

pyWorkPage

Front 185

The "context" of a page property can be described as:

Back 185

the page that contains the property and its value

Front 186

A property named ".foo" can only exist once within each _______

Back 186

Page in memory

Front 187

What is Pattern Inheritance?

Back 187

Parses class names to determine related classes

Shares objects in our application hierarchy

Front 188

What is directed inheritance?

Back 188

Specified in the rule form which defines related classes

Such as Work-, Work-Cover, & @baseclass

Utilizes the objects provided by standard packaged classes

Front 189

Validating user input against a range of values is best accomplished:

Back 189

Using a validate rule

Front 190

A ____ can be used to limit the length of submitted data?

Back 190

property rule

Form Control

Front 191

What are the 2 items used for client-side validation?

Back 191

Form Controls

Property Data types

Front 192

What are the 2 types of validation?

Back 192

Server-side

Client-side