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20 Cards in this Set
- Front
- Back
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Objective data |
observable and measureable signs |
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Subjective data |
verbal statements provided by the patient.
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Primary data |
the information you get from the patient
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Secondary data |
any information you get from the patients family member or doctor |
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Lady with the lamp |
Florence Nightingale |
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Nursing Model (4 components) |
environment nursing health human beings
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Approval |
meets minimum standards set by the respective state agency |
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Accreditation |
program voluntarily seeks review by an organization |
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Nurse Practice Act |
law that formally defines and limits the scope of nursing practice |
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Therapeutic Relationship |
demonstrates caring, sincerity, empathy, and trustworthiness |
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Therapeutic Communication |
exchange of information that facilitates the formation of a positive nurse-patient relationship.
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Minimal Encouragement |
- communicates to the patient the nurse wants to hear more - maintaining appropriate eye contact, nodding - verbal comments; yes, go on
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Closed ended question |
focuses and seeks a particular answer |
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Leads to miscommunication/confusion |
jargon in the healthcare setting |
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Open ended questions |
does not require a specific response and allows the patient to elaborate |
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Restating |
repeating the main point to make sure the patient understands. usually in a form of a question |
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Paraphrasing |
restating patients message in your own words |
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Clarifying |
restating and paraphrasing to verify that the message received is accurate |
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Focusing |
bsed when more specific info is needed to accurately understand the patients message |
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How to reduce patients anxiety at admissions |
- have a warm caring attitude - show empathy - treat patients with respect - |
