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11 Cards in this Set
- Front
- Back
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Companies that seek to pursue a cost leadership strategy will most likely make organizational design decisions that emphasize: a. creativity. b. flexibility. c. speed. d. operational efficiency |
D.) operational efficiency |
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________ is defined as the extent to which an employee creates, executes, and administers activities in a certain area of a firm. a. Vertical specialization b. Horizontal specialization c. Forward integration d. Backward integration |
a.) vertical specialization |
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Which of the following statements is true of a clan approach to control? a. It is ideal for large organizations operating in steady environments. b. It is ideal for organizations that have constantly changing environments. c. It involves high levels of supervision and extensive rules. d. It is appropriate for price-competitive and cost-sensitive industries. |
b. It is ideal for organizations that have constantly changing environments. |
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Which of the following is a disadvantage of a functional organizational structure? a. It fails to support an easy flow of communication in a firm. b. It is unsuitable for small businesses or businesses with a limited number of products or services. c. It is not suited to deal with the environmental changes in an organization. d. It does not facilitate a straightforward approach to supervision and management. |
c. It is not suited to deal with the environmental changes in an organization. |
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hich of the following is a valid difference between a divisional and a functional organizational structure? a. Compared with a functional structure, a divisional structure allows for lesser accountability. b. Employees in a divisional structure often develop more expertise than those in a purely functional structure. c. In divisional structures, core functions are often duplicated in each division. d. There is greater potential for competitive behavior between divisions in a functional structure. |
c. In divisional structures, core functions are often duplicated in each division. |
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Which of the following organizational structures is most likely to have the highest levels of accountability? a. Functional b. Matrix c. Network d. Divisional |
d.) divisional |
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The process by which managers transfer decision rights to individual employees is known as ________ . a. delegation b. initiation c. disposition d. simulation |
a.) delegation |
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An organizational structure characterized by formal structures that control employee behavior in a top-down, hierarchical fashion is known as a: a. centralized organizational structure. b. behaviorist organizational structure. c. devolutionary organizational structure. d. deconcentrated organizational structure. |
a. centralized organizational structure. |
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As a firm matures and grows in size, it tends to emphasize: a. broad decision rights. b. open boundaries. c. division of labor. d. less job specialization. |
c.) division of labor |
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________ involves developing relationships with parties outside a firm to increase the value of the firm's offerings. a. Coordination b. Connection c. Capability development d. Cooperation |
b.) connection |
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A firm can become more customer-centric by: a. developing a cooperative environment in which workers are rewarded for busting through silos to deliver customer solutions. b. adopting new functional or divisional units to concentrate exclusively on the sales and promotion departments respectively. c. ensuring that employees do not work across multiple products and services while creating connections across the boundaries of the firm. d. increasing the amount of informal structures within the organization. |
a. developing a cooperative environment in which workers are rewarded for busting through silos to deliver customer solutions. |
