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15 Cards in this Set
- Front
- Back
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1.When does broken psychological contracts occur?
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someone fails to fill an obligation, either by reneging on a promise or due to incongruence in how the employee and employer interpret the contract.
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2.What do contract breaches change?
a. Relationship between employer and employee b. Employee’s attitude and behavior. c. None of the above d. All of the above |
d. All of the above
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3. What is the impact of broken psychological contracts?
a. Loss of trust and good faith in the employee-employer relationship, disillusionment b. Lower employee satisfaction c. Lower productivity d. Increased desire to leave the company e. All of the above |
e. All of the above
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4. Although Realistic Job Previews give accurate information about job duties, but they do not provide us any information of how psychological contract works.
a. True b. False. |
b. False.
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5. Which of the following does not have any impact of the employment picture’s change over the last 30 years:
a. Downsizing b. Restructuring c. Reengineering d. Subcontracting e. All of the above f. None of the above |
f. None of the above
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6. While low-skilled manufacturing jobs were outsourced, higher-skilled jobs are outsourced too.
a. True b. False |
a. True
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7. What is the probability the experts measure for Americans’ loyalty to their employers:
a. 1/10 b. 2/10 c. 3/10 d. 4/10 |
c. 3/10
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8. Which one below does not describe employee commitment:
a. a willingness to exert b. emotional attachment c. a strong health to work d. a strong desire to stay |
c. a strong health to work
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9. What do committed employees give to their employers:
a. Lesser ability to adapt b. Shorter job tenure. c. Lower attendance d. None of the above e. All of the above |
d. None of the above
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10. Commitment is likely when the employee is:
a. Satisfied b. Mentored c. Bribed d. A & C e. A & B |
e. A & B
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11. Lack of job security and lack of employer concern for the employees contribute in low performance:
A. True B. False |
A. True
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12. All organizations believe in the dimensions in order to develop committed employees based on a research on “healthy companies” :
a. True b. False |
b. False
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13. Self-fulfilling prophecy is the phenomenon that occurs when people perform in accordance with a rater’s expectations of them.
a. True b. False |
a. True
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14. What is the pinch model?
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A: describes the dynamic quality of psychological contracts and suggests ways of minimizing the potentially dysfunctional consequences of shifting expectations. See on p.13 for more details.
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15. What are two classes of decisions:
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A: Decision to join and decision to participate. Read p.15-16 for further details.
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