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18 Cards in this Set
- Front
- Back
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a set of procedures and policies designed to create value for some organizational stakeholder
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business process
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taking a customers order
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step 1 in an effective sales/collection process
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approve customers credit
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step 2
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fill order based on approved credit
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step 3
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ship product
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step 4
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bill customer
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step 5
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process uncollectible receivables as necessary
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step 6
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buyer takes responsibility for goods when they arrive at the destination
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FOB destination
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buyer takes responsibility for goods when they are loaded on the truck
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FOB shipping point
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The seller pays the freight company up front
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prepaid
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the buyer is responsible for paying the freight company
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Collect
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inbound logistics, operations, outbound logistics, marketing and sales, and service.
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Porter's value chain
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bill of lading, customer check, customer invoice, customer order, deposit slip, packing list, picking list, remittance advice
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documents used in sales/collection process
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requests raw material from the warehouse for production
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materials requisition
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summarizes the material, labor, and overhead costs in a job costing system
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job cost sheet
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accumulates labor data
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labor time ticket
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summarizes cost and quantity information in a process costing system
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production cost report
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documents the movement of materials from the warehouse into production
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materials move ticket
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