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46 Cards in this Set

  • Front
  • Back

Organization

A group of people who work together to achieve some specific purpose.

Management

1) The pursuit of organizational goals efficiently and effectively by 2) Integrating the work of people through 3) planning, organizing, leading, and controlling the organization’s resources.

Efficiency

(The means)- To use resources - people,money, raw materials, and the like- wisely and cost-effectively

Effectiveness

the ends. To achieve results, to make the right decisions, and successfully carry them out so that they achieve the organization’s goals.

Mentor

Experienced person who provided guidance to someone new to the work world

What Mangers Do: Four Principle Functions

Planning, Organizing, Leading, Controlling

Planning

Setting goals and deciding how to achieve them

Organizing

Arranging tasks, people, and other resources to accomplish the work

Leading

Is defined as motivating, directing, and otherwise influencing people to work hard to achieve the organizations goals.

Controlling

Monitoring performance, comparing it with goals and taking corrective action as needed

Competitive Advantage

Ability of an organization to produce goods or services more effectively than competitors do, Thereby outperforming them

To maintain competitive advantage an organization must stay ahead in four areas:

(1) being responsive to customers (2)innovation (3) quality (4) efficiency

Innovation

Finding ways to deliver new or better goods or services

Challenge #1 to Being an exceptional manager

Managing for competitive advantage -staying ahead of rivals

Challenge #2 of being an exceptional manager

Managing for Information Technology- Dealing with the “New Normal”

Internet

The global network of independently operating interconnected computers, linking hundreds of thousands of smaller networks around the world

E-commerce

Electronic commerce- the buying and selling of goods or services over computer networks

E-business

Using the internet to facilitate every aspect of running a business

Efficiency

Companies strive to produce goods or services as quickly as possible using as few employees and raw materials as possible

Cloud Computing

The storing of software and data on gigantic collection of computers located away from a company’s principal site

Databases

Computerized collections of interrelated files

Big data

Stores of data so vast that conventional database management systems cannot handle them

Artificial intelligence (AI)

Is the discipline concerned with creating computer systems that simulate human reasoning and sensation

Knowledge management

The implementing of systems and practices to increase the training sharing of knowledge and information throughout and organization.

Collaborative Computing

Using state of the art computer software and hardware will help people work better together

Challenge #3 of being an exceptional manager

Managing for Diversity

Challenge #4 of being an exceptional manager

Managing for globalization

Challenge #5 of being an exceptional manager

Managing for ethical standards

Challenge #6 of being an exceptional manager

Managing for sustainability

Sustainability

Economic development that meets the needs of the present without compromising the ability of future generations to meet their own needs

Challenge #7 of being an exceptional manager

Managing for Happiness and meaningfulness

Happiness

Getting what you want, of having your desires fulfilled

Meaningfulness

Achieving a valued sense of ones self and ones purpose within the larger context of life and community

Top managers

Make long term decisions about the overall direction of the organization and establish the objectives, policies, and strategies for dealing with them

Middle managers

Implement the policies and plans of the top managers above them and supervise and coordinate the activities of the first- line managers below them

High touch job

Dealing with people rather than computer screens or voice- response systems

First line managers

Make short term operating decisions, directing the daily task of non- managerial personnel

Team leader

A manager who is responsible for facilitating team activities toward achieving key results

Functional Manager

Responsible for just one organizational activity

General Manager

Is responsible for several organizational activities

Technical Skills

Job specific knowledge needed to perform well in a specialized field

Conceptual Skills

Ability to think analytically, to visualize and organization as a whole and understand how the parts work together

Human Skills

Ability to work well in cooperation with other people to get things done

Soft Skills

Ability to motivate, to inspire trust, to communicate with others

Interpersonal roles

Managers interact with people inside and outside their work units. Includes figurehead, leader and liaison activities

Informational roles

Managers receive and communicate information with people inside and outside the organization as the monitor disseminator and spokesperson